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“We stumbled upon this gem when my daughter needed her screen replaced. First let me say the service was excellent the first time around. So much so I keep their flyer in my desk draw. Then yesterday I scheduled an appointment at Best Buy for them to fix her phone. Due to their latest update she was unable to get into it. They would not even attempt to fix it so my husband took her Family Technology Group and they fixed it FOR FREE!!
Instead of just keeping this information in my draw it is now in ALL our phones.
Thank you FAMILY TECHNOLOGY GROUP ❤️. Your kindness and AMAZING customer service has earned a family for LIFE.”
“I highly recommend Bit Tek Solutions!! I would give them 10 stars. Christian and Jen have fixed my laptop and iphone, and provided excellent technical advice and support for my office computer system over the last 5 years. I trust their tremendous knowledge and appreciate the many times they have solved my technical problems.”
“They installed a new battery in my son's Apple 14.
Problem: The screen didn't work as expected after the battery was installed.
Solution: They replaced the screen at no charge.
Thank you for your great customer service.”
“Adam was extremely kind and got both my phones fixed within 20 minutes of arriving to the shop. Extremely fair prices and would definitely recommend them to anyone looking to get their devices fixed.”
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
Electronics Repair
“Shaquan was very informative. I knew from a previous visit that the Kindle was a mother board issue. As he told me that was more than likely. But I left it for (a cost) for the advanced tech to make a determination. Unfortunately that didn't change the outcome. I now await the diagnosis of my laptop. Shaquan has explained that a cord could be the screen issue. He seems to have knowledge of what could be wrong but for the advanced tech to check the item, there's a significant cost. If the item can be fixed that is great but you're out the cost if it can't. All in all, I understand that is the cost of doing business. But Shaquan has been the front line employee who hit the mark on one of my items.”