Home Improvements near Ormond Beach, FL

“I have been in many Lowe's stores across the country but this store is the only one that had people to come and ask if I needed help. To me this would be a model store that has set the bar high for others to follow.”

“The girl that we worked with, (Symone Glass), went over and above! She was so patient and helpful! ProSource will have most any building supplies you may be looking for.”

“I came in for a special item, so special that many stores don't have them on hand, and if they do, they only have a few.

I think I was helped more this time than I've ever been helped at any HomeDepot. Her name is Toni and she works the front .. either a register or a manager there. She initiated the help in her own, and when the product wasn't locked in front where it was supposed to be, she went looking at the several places throughout the store where it could be.

She didn't peek, she searched .. over 30 minutes trying to find one of the 6 that were supposed to be there.

When she gave up the search, she decided to contact another close store.

Good thing we both had patience, because they left her on hold for a good while. She hung up and called back, talked to a manager, and got left on hold AGAIN .. I'm talking about 15+ minutes just to see if they had a product .. could've taken less than 5 minutes.

They had one, and saved it aside for me, so it's a good story ending, but the hour trying to find it, was a bit much .. I'm so glad it was Toni who helped me, because she went above and beyond!”