Launch Credit Union provides professional and helpful service to its members. The staff is described as amazing, very knowledgeable, professional, friendly, kind, patient, and spectacular. They offer wonderful service and go above and beyond to assist members, making them feel valued. Employees are helpful in a variety of situations, from setting up accounts like IRAs to handling transactions and offering suggestions. They provide clear explanations of procedures and how things work. The credit union effectively supports members facing financial issues, such as fraudulent charges on cards or accounts being compromised. In these cases, the fraud alert service acts promptly, blocking charges and canceling cards at any hour. Members can then visit a branch to receive a new card right away, with the process being handled efficiently while staff help them relax after a scare. Launch Credit Union also assists with refinancing loans, securing lower interest rates and making the process easier than imagined. With branches in Brevard and Volusia counties, it is open to those who live, work, worship, or attend school in several Central Florida counties. The overall experience makes members feel it is much better to be a Launch customer.
I love Launch Credit Union. The employees are always very pleasant and helpful.
February 2025
Tjai Mack ~ super friendly, helpful Expedient and informative. I appreciate her help and launch credit unions crackerjack service that they offer. If you haven’t joined launch considerate it’s definitely the best bank I’ve ever been with.
February 2025
When we decided to refinance the loan on our new boat. Launch was able to get us a lower interest rate and the helpful staff made it happen easier than you could have imagined. Thank up Anne Sanford branch representative
