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November 2023
Offered no solution to the simple task of changing service. Wasted 30 min of my time. Also did not right away acknowledge me as next in line. Seemed confused or disinterested in helping the customer.
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November 2023
Kurt Grimes - Excellent customer service - He went above and beyond - very knowledgeable and was so pleasant ! Ask for him when you go into the store.
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November 2023
2nd time this week Spectrum is down. Each occurrence was approximately 3 hours according to their system. If you have a good alternative, go there! Cannot recommend Spectrum, worse internet provider I've ever dealt with.
