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November 2023 by Jeanette Bates
I made a call to the store to inquire about getting a copy of phone calls made to my phone on a specific date. The young person who answered told me he couldn't do it. I asked him to find out who I needed to call or what was the procedure. He kept telling me that AT&T cannot provide me with a copy of the calls made to my phone and that such a thing isn't possible. I explained to him that it is in fact possible and I've done it previously for court cases. So he told me to get a court order then.This is also the same location that couldn't figure out which charger to sell me for my phone, and that previously forced me to go to another location to pay a bill because they couldn't do it online. What a waste of space.
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November 2023 by J PK
Nice, pleasant guys working there...very helpful. Had a good experience there switching out my old phone for a new one.
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September 2023 by Millie Medina
Best At&t store in the area, friendly staff, got my iPhone 15!!
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September 2023 by Ryan Eternal
I had a pretty rough experience to say the least. I went in to upgrade to a new phone and was only given half the information and ended up coming out of pocket almost an extra 350$ and while being given this news I had a unbelievably pushy manager named Luis who wouldn’t stop trying to upsell me on add on and talk over the gentleman named Ed who was doing his absolute best to smooth over the issue. like come on guy read the room I’m clearly upset because of lack of information and you wanna sell me more stuff on top of this (bad business tactic). The only saving grace was Ed who helped me the best that he could with what he was capable of doing so I appreciate his efforts to try and make things right.
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September 2023 by Ginger Lee
Trey and ed are the best!!! Makayla is also the greatestI love this att store
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August 2023 by Ian
I walked in to the store yesterday and had no issues getting my phone plan back up and running thanks to Jose. He wasted no time helping me out and I greatly appreciated his friendly demeanor.
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July 2023 by Phoebe Thomas
Just had a great experience with Daniel at this store! My phone wasn’t getting service all day, he was able to fix it within just a few minutes. It was great!
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June 2023 by Molly
Melvin was great in helping us get transferred over to AT and T. He found us extra discounts and explained everything in detail. Highly recommend this store!
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May 2023 by Miranda G.
Good store, helpful staff, they make it easy to come in and get done what I need to. I appreciate all the efforts in making my visit a quick and easy transaction.
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December 2022 by Foresten williams
Great service with a customer minded personable experience, Mario helped my family upgrade their phones from start to finish. I’d recommend the this store.
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November 2022 by Aaliyah Rodriguez
This Att store is very professional, the staff is great! Everyone had a friendly attitude. Ed and Daniel had a greeted me warmly, had clear communication, offered suggestions and answered any questions I had. I thank them for their interest and time. Thanks to Daniel, for helping me get my first apple watch! Thanks to Ed, for helping me upgrade my phone! Service was fast.Satisfied customer!!
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November 2022 by Julie Burton Hearn
Daniel @ the AT &T near Oviedo on Park location was knowledgeable, super helpful & patient before, during & after my iphone issue/forced recovery at the Apple Bar. Very much appreciated ~ Great experience!
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November 2022 by D a n
Great customer service and tech help. Definitely best att store to come to. Will return.
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October 2022 by Chris Fuller
Ed and Neil were both extremely helpful. I spent an hour on the phone with ATT and was unable to activate my new phone. I went into the store and the guys Ed and Neil were both awesome. Very patient and kind. They took awesome care of me. Thank you so much.
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October 2022 by Adam Hirst
Absolutely wonderful customer service. My wife is a nurse and they set us up with a great plan. We have been so happy with our devices and service. The store manager is awesome as is his staff.