Pep Boys on South Lake Jessup Ave in Oviedo is a one-stop destination for auto repair, maintenance, oil changes, tires, brake work, and other services. Reviews highlight fantastic and friendly customer service, with customers feeling treated very well. The staff is described as straightforward, transparent with pricing, and not trying to upsell, which makes customers comfortable. Communication is excellent, with concerns listened to and addressed well, even for budget-minded customers. While most experiences are smooth and excellent, some note minor issues like interior smudges after service, though these were easily cleaned. In one case, a repair required a second visit, but the issue was fairly priced and fixed correctly, with the problem shown to the customer. The ability to check service status online is appreciated. Overall, this specific location is very well recommended for its fantastic service, expert work, and positive customer experience.
Great service as usual! Been going to this Oviedo location for many years now for all of our vehicles and have always been well taken care of! Thanks Oviedo Pep Boys for your great service!
July 2024
Great experience and very professional and knowledgeable wouldn’t go anywhere else!
July 2024
Matt and Robert provide incredible value and service consistently. So thankful for them!
