“9.5/10Always good customer service and understanding. We bought 2 pairs of snickers here for my son and 1 pair never worn ended up just sitting in his closet. He outgrew them and I decided to try to return them for in store credit if possible. Even the time was well out return period and I didn't save a receipt so wasn't expecting anything, just a try. To my good surprise Shoe Carnival refunded me the full amount back to credit card I used to pay for.My son also needed a new pair of shoes so we ended up buying one during that visit.On my grade scale I removed 0.5 points because we would love to see more variety of wide, extra wide shoe sizes for boys.”
“Their selection of shoes at great prices is ideal. I bought 3 pairs of shoes, end of season styles, for a total of $25! As I was looking at the selection I asked an associate on the floor a question regarding the red dot prices. The lady answered my question but then walked away. The guy who rang me out was very nice. I would have selected 5 stars if it weren't for the associate on the floor. I dont shop in the store often but will make a point to stop in because their prices are lower than competitors. The store is always clean as well and very organized which I appreciate.”
Shoe Stores
Shoe Stores
Shoe Stores
“I was shopping for my girlfriend and needed some guidance. The sales associate named Liz was extremely helpful and secured my confidence in the items I purchased was going to be a great choice. Thank you again Liz.”