Gaines Auto Center Inc. is a trusted and professional auto repair shop with a strong reputation for quality service and customer care. Many customers have been returning for over 20 years, appreciating the honest and reliable work performed by the team. The staff is known for their professionalism and ability to diagnose issues quickly, often completing repairs in a much shorter time than other shops. For example, one customer praised the shop for replacing a transmission in just a day after warranty approval, and another highlighted how their vehicle now runs great thanks to Gaines' work. The shop is also appreciated for its direct communication, allowing customers to speak with the owner about repairs and concerns. Customers value the reasonable prices and the high standard of workmanship, which focuses on keeping vehicles safe and well-maintained. However, some reviews mention concerns about transparency and pricing. One customer was surprised by a high quote for brake work and felt the charges for inspection were not clear. They also expressed disappointment with perceived attempts to upsell unnecessary repairs. Despite this, the shop's owner was described as gracious, offering to run a customer home in times of need. Overall, Gaines Auto Center Inc. is recognized as an honest, reliable, and professional place for auto repairs, trusted by many for their vehicle maintenance needs.
Great service and did excellent work to my truck. All great mechanics and had it in and out before I could blink
April 2025
Good service. They got me right in and took great care with my car.
April 2025
Great shop , good work , good people willing to take a step back and think. Willing to be open minded and be a problem solver. 10/10 on the repair work and people skills.
