Pen Air Credit Union is a financial institution that is known for its friendly and helpful staff. Customers appreciate the time and care the staff, such as Hannah, Ashley, and Jennifer, take in ensuring their accounts are well-managed. However, some customers have expressed dissatisfaction with the recent changes to the company's logo, finding it confusing and unappealing. Overall, Pen Air Credit Union is recognized for providing reliable service and a positive customer experience.
Rachel one of your consultants was wonderful helping me With opening a new account separate from my others. Rachel was very knowledgeable and kind with everything I requested. Thank you, Linda
November 2025
Rachel was instrumental in getting our loan approved quickly and the money in our account right away. Thank you for working in a timely manner.
October 2025
Super kind friendly and helpful customer service. Love this bank!
