This CVS location presents a mixed experience, with notably different service between the pharmacy and the front store staff. The pharmacy receives criticism for being short staffed and for a perceived lack of compassion from one male pharmacist, with a customer reporting a long, frustrating wait for a prescription refill despite a health condition. However, a female pharmacist is commended for her helpfulness in researching and finding an excellent price for an inhaler, calling it a game changer. In contrast, the front staff receives consistent and high praise. They are described as absolutely amazing, professional, knowledgeable, gracious, and as always going the extra mile for the customer. Specific associates are noted for being friendly, helpful, and taking the time to greet everyone and ensure anyone that needs help gets it. They assist customers in finding products, setting up the ExtraCare card, and utilizing digital coupons and ExtraBucks for great pricing and great deals. Customers enjoy shopping here for a great variety of products and find the staff a refreshing experience compared to other locations.
Great variety of products of high quality. Customer Service Leader Jessica , Pharmacist Lee, and Store Associates Nigel and Tracey always go the extra mile for the customer. They are professional, knowledgeable and gracious. I am a senior and fine these qualities a rarity to find today. Much gratitude.
May 2024
I use the CVS mail order for my prescriptions and they are always punctual.
March 2024
I have had many issues at this facility, including poor customer service. I’ve decided to not deal with this place anymore. I will transfer my pharmacy prescriptions and shop elsewhere. Perhaps another Cvs or Walgreens.
