The UPS Store in Palm Bay offers packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. It is locally owned and operated. Reviews highlight that the staff is extremely helpful, kind, knowledgeable, and provides outstanding customer service, often going above and beyond. Many note a hugely positive experience with great teamwork, where service is streamlined and everything blends smoothly. The convenience and staff are described as amazing. A few customers mention isolated issues with miscommunication about services or timing, such as computers shutting off before official closing, but overall express appreciation for having the store in the neighborhood. The consistent theme is excellent and dedicated service from the employees.
10 out of 10. They are very organized, communicate well, and always make sure everything is handled properly.
October 2024
Sherrell, employee extraordinaire at UPS Store, Palm Bay, was extremely helpful, kind & knowledgeable and went over and above assisting me. Sherrell is an asset to UPS and she made my day! Lucille
October 2024
Customer Service was courteous, fast, and convenient.