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“Matthew was excellent—friendly, knowledgeable, and efficient. He took the time to clearly explain everything and made the process easy from start to finish. Great customer service and a genuinely positive experience.”
“Very impressed with Kevin! After 28 years with Verizon, I left due to an employee who lied about a promotion. Another employee later confirmed this. With such a lie to get out of an error, I took my business elsewhere...and I am so glad I did! Kevin was amazing! He is knowledgeable and explained everything perfectly. He also explained every step in the process and was very transparent. No surprises at all. He worked to get us the best deal and plan that suits us. I am very happy with the help/service that Kevin gave us. It was a very great transaction and it is a good beginning for being a new T-Mobile customer.”
“Renato, the store manager is a gem, he represents AT&T in the most positive , caring and professional way. He is a fabulous listener and answered all our questions and concerns fully and carefully. He spent hours with us in the store and helped us to set up a series of new AT&T systems in our home. We also worked with Michael in the store who was very patient, very knowledgable and very professional. We recommend the Gardens Mall store, it is a corporate store not a franchise, to anyone needing assistance, information, questions answered, systems explained and more. The exemplary service is above and beyond!!!!!!! Another large plus is the fact that we know we can go back at any time for further explanation and coaching.”
“Thomas is the man....horrible experience at another store that he turned around and made my experience in his store a pure pleasure....Metro needs more guys like him! Excellent customer and amazing personality”
“Daniel was a great amazing customer service rep that went above and beyond to fix our internet situation. Patient, kind, knowledgeable and solved our issues in a heartbeat! Highly recommend!”
“Angelique was incredible! She helped me get a new phone in such a short amount of time, I was thoroughly impressed. Great job! Way easier than calling the TMobile CS hotline.”
“Victoria was amazing! She went above and beyond to help me. She is kind, compassionate, intelligent, and really good at her job! Fred was amazing too! Best experience ever!”
“Rene was fantastic! He was so patient and could help my father with setting the phone up all while multitasking with 3 other customers and keeping everyone happy. The store was nice and had everything that you would be there for. Thanks so much.”
“I'm giving 5 stars for the professionalism and courtesy. I had a Mac book that needs repair. Our tech Kyle was great, direct and polite. All the ghost stories are false this store is a great place to do business.”
“My husband and I were at the Palm Beach Gardens, FloridaVerizon store, located at 2602 PGA Boulevard. April was the Verizon representative that assisted us. She was very pleasant, Informative, Helpful, and offered recommendations on upgrades. April is a definite asset to your organization!!”
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“I had an excellent experience at this store, and I want to personally thank Manager Shinique. She was incredibly professional, knowledgeable, and attentive from start to finish. She made sure all my questions were answered and went above and beyond to make the process smooth and stress-free. It’s clear she truly cares about her customers and her team. Highly recommend this location! 10/10 recommend!”