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“Julia again saves the day!! We recently switched to AT&T and Julia walked me thru setting up the system for our house with patience and ease. Today I deleted a traveling e-sim after returning from Europe and my phone thought it was on our former plan, and therefore in SOS mode. I walked into the AT&T store at 11:02 and Julie had my phone back on the correct network and resolved the issue so it doesn’t repeat with future travel. I walked out at 11:10. Thank you Julia for your professionalism and patience.”
“I had malware problems with my samsung S22 for quite a while. I decided to bring the phone to the tech at dvwireless phone and computer repair. He took a minute to explain to me what was going on with the phone and what would be the repairing process. It was a lengthy process but it was done.”
“Needed a new screen protector for my older iPhone. Tried other places without luck. Went here, they had what needed and had it installed and out the door in 10 minutes. The guy who helped me was fast, friendly and knowledgable....the trifecta of customer service. Reasonable price. Five stars”
“I've moved my phone service from Straight Talk to Boost. I feel really good with my decision. The service is just excellent. The guys @dvwireless were the best. They helped me transferred all my DATA from my Android phone into my new iPhone 11. By the way, I got my new iPhone 11 for only $49.99.”
“I want to take this moment to thank the Manager Jeremy and his team for such great customer. I came today to this Cricket store to Jeremy because I wanted to switch over from Metro and bring my 3 lines and he went over all the deals and pricing and made sure to give us what we were looking for so we came out with two very good Samsungs and I upgraded myself to a Moto Razr which is amazing. I appreciate the time and patience to make sure everything was setup on all devices before I left the store and he treated us very well. I recommend anyone to come here to this amazing team. Honestly this gentleman here deserves a raise!”
“Justin was a pleasure to work with, he was precise and prompt. When we arrived he was prepared and got us setup quickly and promptly. He’s definitely now our phone guy and we’ll recommend ALL our friends and family to him. Thank you again Justin!”
“Tony was very patient. The application got kicked back a couple times, not from his doing. He stuck it out very patiently. I had to leave and come back with mail.......
and victory! The entire team in here was very professional and hardworking you could feel the good energy and good vibes. Great job. I'm glad I switched”
“The male employee that assisted me was outstanding and provided the best customer service. He is extremely professional and knowledgeable. He made me happy to be a Verizon loyal customer. Five Star Service!”
“Came into the store today to upgrade because my phone was acting up and going crazy and Jeremy really took care of my needs, showed me all the options and gave me just what I needed all within my budget range. He even transferred everything and made sure my phone was ready to go. He did an amazing job and i recommended anyone to come to this store.”
“Yesterday I visited the cricket store in Stuart, Florida, 3313 federal highway period Juana and Pablo helped me period they were the most amazing people I've ever seen that worked in a cricket store. Period they helped me immensely. They were very, very period I will go out of my way to visit that store over any other cricket wireless store I've ever been to . They should absolutely be recognized by their boss!!!”
“We placed an online ready in 1 to 2 hour order with our local store. The website said it would let us know when our order was ready. We did get a confirmation of the order bir after several hours with no update we decided to go to the store and check on the order. The rep said could not find our order in the system. He the asked what we had ordered and after he checked thr invenotory we were told of eother phone we orderd. We would not have been able to place a pick up if the phones were nt available. I even changed the color of the phone I wantet so that we could get them together. We were then instructed to cancel the order and they woild most likley have stock on Monday and to come back. We decided to go to another nearby att store and were greeted immediatlyn. They handled the situatiin and explained the phones could have sold out in the meantime. I kind of imderstand that but at some point we we should have been notified. The representitave was very knowedgable and friendly. He did had the phones we wanted and we were on our way in about 30 minutes with oir new phones. We love Att service and have been curstomers for 20 years. Att please see what you can do about you website. It creates negative experiences for both the employees and customers. Thank you”
“Melody was my customer service rep at the AT&T store in Stuart Florida. She was exceptional as I had an emergency situation with my Phone. I rely on my phone for three different businesses so I was very thankful for her patience.”
“Nicole was a tremendous help in assisting with a new phone purchase. She is extremely knowledgeable and very patient and transferred all my data with no issues. After reviewing my current plan, she was able to get me a promotional offer for a better deal. She's a star!”
“I have not had the greatest experience with At&t until today. Daniel from the rivergate Location was very competent and served my needs perfectly. He broke down my bill so that I could understand it better and was super patient with me. Every ATT store needs a Daniel.”
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“I've have had problems with being over charge because of a rep adding things at my account without my permission and have talked to several other reps and they could not help me out but then I got blessed by talking to Genesis and she got everything done very professionally so I am very satisfied and she is one of your best team workers”