Hertz
Car Rental
Hours:
1150 Palm Coast Parkway Southwest, Palm Coast FL 32137
Hours
About Hertz
Hertz, a car rental company, has received mostly positive reviews from its customers. The staff at Hertz locations, particularly a worker named Matt, have been praised for their excellent customer service. Customers have described the staff as friendly, efficient, and knowledgeable, handling rental processes smoothly. The cars provided by Hertz are also noted to be clean and well-maintained.
However, there have been some negative experiences as well. One customer reported an interaction with a rude and obnoxious manager who lectured them about returning the car in a specific condition. Another customer mentioned a previous incident where a customer in front of them was being rude and hysterical, but the staff, particularly Matt, remained calm and professional in handling the situation.
Overall, Hertz seems to provide a generally positive rental experience, with a focus on customer satisfaction and a staff that is dedicated to assisting customers. The convenience of the locations, such as being situated within a car dealership, is also noted as a benefit.
Most Recent Reviews
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October 2026
Great friendly service. Thank you to Jeremy at Palm Coast .
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August 2026
I had an excellent experience. Jeremy Martinez was the Manager who processed my rental. He was thorough and professional. He was very knowledgeable and went above and beyond expectations. Professionals like Jeremy is why I prefer Hertz. Kudos.
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April 2026
Jeremy provided great assistance in helping us with our rental fiasco caused by the Sanford Airport Hertz location.
More Comments(40)
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