Metro by T-Mobile at 1490 Palm Coast Pkwy NW, Suite 2 offers a wide selection of 5G phones from Apple, Samsung, and OnePlus, along with unbeatable prepaid plans that include unlimited talk, text, and data. Customers consistently praise the friendly and professional staff for making their experiences easy and enjoyable. Rico stands out for his exceptional customer service, going above and beyond to assist, especially during difficult switchovers from other carriers. His professionalism, patience, and personable attitude leave a lasting positive impression. Holly is also highly recommended for her excellent customer service and knowledge, making transitions smooth and pleasant. Additionally, staff members like Amanda provide helpful guidance on plans and pricing, ensuring customers find the best options for their needs. Overall, the store is known for great prices, friendly staff, and a welcoming atmosphere that makes switching carriers or getting new phones simple and satisfying.
Riko is amazing after having an issue at the MetroPCS store in Port Orange. Riko was able to fix the issue with my phone with polite manners and a genuine care to his customers. He was the only one there and with 3 customers in the store he gave us all the equal amount of attention. Thank you Riko.
May 2024
Rico was professional going above and beyond his duties to make sure that I was taken care of. Was facing a hardship and Rico's assistance was greatly appreciated. Thanks Rico. 10/10 service
April 2024
Stellar customer service... But the phone service SUCKS.
