Pet Supermarket offers a wide selection of pet care products, including pet food, toys, treats, accessories, and fashion, with over 8,000 items available online and in more than 200 stores across 10 states. The store provides additional services such as grooming, self-serve dog wash stations, and VIP Petcare clinics at select locations. Customers appreciate the clean stores and fair prices, especially during sales like the Memorial Day 25% off event. The staff are highly knowledgeable, friendly, and always willing to help, making shopping easy and enjoyable. They go the extra mile to assist with pet questions and needs, whether it's recommending suitable pets or providing support for fish care. Many customers have praised the staff for their patience, honesty, and support, even when pets did not turn out as expected. Pet Supermarket also actively participates in the community by hosting adoption events and supporting animal welfare. Overall, the store is known for excellent customer service, helpful staff, and a wide range of products for pets of all kinds.