PetSmart is a large retailer offering a wide variety of pet supplies and services. Customer reviews highlight positive experiences with specific store services and staff. Multiple reviews praise the helpful and knowledgeable employees, including those in dog training, grooming, and the fish section, who provide great tools and answers to questions. The grooming service receives specific mention for fantastic results, with a pet looking amazing, soft, and smelling great. Staff are noted for being friendly, sweet, and providing fast service, with management also recognized for making good on a customer's disappointment. The store's policy of allowing returns on open bags of food is appreciated as a huge help, especially for those on a fixed income. Overall, interactions with workers at the store are described as very positive, contributing to a good shopping experience.
I love it here! I love looking at the Kitty cats, and they always have something on sale. I feed my cat Blue Buffalo dry food 😋 and she especially loves the tuna and salmon tasteful purees. All I have to do is, say, treat or open it, and she comes running!
January 2026
I was very happy with my experience at PetSmart today. Ethan was very helpful, fast and knowledgeable. Thanks again for your help today Ethan!!
January 2026
I love pet smart and the handsome cat I brought there. The staff was great and so was the experience.
