PetSmart is a large retailer offering a wide variety of pet supplies and services. Customer reviews highlight positive experiences with specific store services and staff. Multiple reviews praise the helpful and knowledgeable employees, including those in dog training, grooming, and the fish section, who provide great tools and answers to questions. The grooming service receives specific mention for fantastic results, with a pet looking amazing, soft, and smelling great. Staff are noted for being friendly, sweet, and providing fast service, with management also recognized for making good on a customer's disappointment. The store's policy of allowing returns on open bags of food is appreciated as a huge help, especially for those on a fixed income. Overall, interactions with workers at the store are described as very positive, contributing to a good shopping experience.
They often screw up my orders when placed through the app for curbside pickup.
August 2026
Staff seems very friendly and helpful. Update: 08-09-26 (6 pm): the man working the front register was extremely nice and helpful! He helped me find an item even though I was at the front register. Highly recommend this location.
July 2026
Went to get my dogs nails trimmed. I got in right away with no appointment. Reasonable price. Great job.
