Trustco Bank

Banks
Hours: Trustco Bank has a long history of providing high-quality products and personal service since 1902. With over 144 branches across Florida, Massachusetts, New York, New Jersey, and Vermont, the bank emphasizes old-school, friendly service where customers are welcomed by name. Many reviews highlight the helpful and professional staff, particularly praising the branch managers and tellers who go above and beyond to assist clients. The manager at one location, Alejandro, is especially appreciated for exceeding expectations, caring about customers, and being involved in the community. Customers value the personal touch, noting that staff members like Vinny and Austin are attentive, kind, and knowledgeable, creating a hometown feel. The bank is known for its responsiveness and willingness to make banking easy, with staff always ready to answer questions and help without requiring appointments. Trustco Bank also offers convenient access to accounts via website and mobile app. Rated 5-star by BauerFinancial, it is recognized as a trustworthy and customer-focused financial institution. Overall, customers find Trustco Bank to be a friendly, professional, and reliable bank that truly cares about its clients and community.

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1. Palm Coast, Florida