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“Colette was a GEM to work with. Knowledgeable, patient, kind, and training an intern. Grace is probably her middle name. Love VyStar and the service they provide.”
“Olga was AMAZING. She talked me through absolutely everything when it came to lines of credit, paying off debt, etc. She was super honest giving me the good, the bad, and the ugly. She also made me feel so much better about where I am financially. So thankful for her!!”
“Our realtor pointed us to John at Trustco Bank, and it turned out to be one of the best decisions we made during our home buying process. He walked us through everything, answered all our questions, and made us feel confident every step of the way. Highly recommend!”
“Every employee I’ve encountered here has been polite and helpful. It’s comforting to see the same faces behind the counter every time, Teresa specifically always brings positive energy.”
“In a world of banking where you are just another number and nobody knows who you are, this bank is different! A truly personal small local bank that cares about its customers and clients. Andrea is amazing. She knows everyone that banks there and goes above and beyond to take care of each and every single one. No other bank would go out of their way to help like Andrea does! All the ladies inside are also wonderful. Stop banking with the big name banks and make the switch to a small local bank that KNOWS who it's customers are and goes out of their way to help them with everything.”
“Everyone here is so kind. Made an apt with a personal banker super easy, she was so kind and informative and great to work with. They treated me at the door. Opened the door for me every time I went in and out of a door. This is my favorite branch.”
“The tellers are wonderful here. They greet you with smile are helpful. Drive thru is a plus. I have never had any problem with my account here. I also have one of there credit cards with very reasonable rate. I like personal attention they give you”
Open 24 hours
235 Palm Coast Pkwy NE, Palm Coast
Banks
“This location is awesome. The tellers are always very personable and gives you that small town feel. The best teller there is TONYA. she is amazing and always so nice and goes above and beyond! She definitely deserves an excellent review”
“New to palm coast & just opened a brand new account ( since TD is so far from palm Coast ) but Simoun Sre has to be one of the biggest sweethearts I have ever met in palm coast ! She was an absolute doll & helped me SO much through such a tough time. She took so much stress and anxiety off of me. I am so grateful for this bank, & the customer service 100% goes above and beyond. I Look forward to dealing with this bank for the rest of my life. Thank you”
“Excellent customer service! Bernard went out of his way to make sure I got the specific products I sought. Branch manager Jessie made sure I felt welcomed as well. I like the fact that they were both well versed in all aspects of banking. With a friendly professionalism (that sometimes eludes those who work with the public) they enthusiastically responded with both accuracy & precision when answering my multitude of questions. The 5 star rating is based on the people at this location as well as several products offered by BOA. Of coarse BOA offers a plethora of loans, Mobile & online banking, several credit cards, both secured & unsecured some of which have fantastic cash back opportunities (read: definitely check them out. ie Preferred Rewards) BOA offers quite a few investment opportunities I believe primarily through Merrill Lynch. If you live in Palm Coast the BOA on Old Kings is definitely one of the banks you ought to consider doing business with.”
“Space Coast Credit Union truly has some excellent humans working for them. The Palm Coast team represents SCCU with such professionalism and kindness that it makes all the difference. Honestly, if it weren’t for this incredible team, we wouldn’t still be banking with SCCU. They’ve earned our loyalty and gratitude through their outstanding service and genuine care for their members.”
“I want to give a special thank you to Theresa Kleis-Mistie (Branch Manager) for being so knowledgeable of bank policies and working so hard to make sure everything is done to perfection in protecting us as customers and also being the go to person for our bank policies. I came into the branch with a very complex situation and she was able to find a solution and provide education for future transactions. Thank you so much Theresa for your devotion to customer service, your expertise, and your empathy. We could not have done this without you!!”
“Old people in Palm Coast bring their negative attitudes with them. The world doesn't revolve around you. Every interaction I've had with Erika Orlando has been pleasant. We need more southern charm in this city. Be patient and smile and you will receive amazing service. Duh!”
9AM - 2PM
4850 Belle Terre Pkwy, Palm Coast
Banks
“Great staff. Friendly customer service. Sometimes it’s busy but they always have staff available to noterize. Frank is alway professional and listens to your needs.”
“I had an awesome experience today at Chase Bank. I met two lovely employees who went above and beyond the level of customer service we’ve become used to lately. I was greeted at the front door by a very kind lady who informed me that construction was being done and asked if there was anything she could help me with. She was pleasant and welcoming.
When I got to the front counter, I was greeted by a young man who was more than nice and professional. He truly went above and beyond and honestly made my day. I even asked to speak with the manager to let her know how I felt about her staff. Prior to this new team, my experience at this branch had not been great. I avoided the counter and only used the ATM because of how rude the staff used to be. But today was completely different.
The manager herself was also very friendly and appreciative of the feedback. Today was a good Friday literally and figuratively. Since today is Good Friday, it felt especially fitting that I had such a positive experience. Kudos to the staff, and keep up the great work!”
“Rich Peterson at PNC is the kind of banker you hope to find and rarely do. He was patient, kind, and genuinely helpful. He listened carefully and gave us straight answers. If you're a business owner looking for someone who actually has your interests in mind, ask for Rich.”
“I wanted to share an interaction I had with a person there named Jasmin Patton well the short story is I’m not a big bank kind of person and this women is literally totally phenomenal in her both knowledge and customer service ability’s in close I find it a rarity to see this in the workplace I had done in needing some help receiving some account summaries from mo tha ago and with ease she not only had me in and out correcting all my issues she even sent me an email telling me if there anything else she can do to assist me to let her know … I must say this experience blew me away.. and closing, if there’s anything that you do that recognizes your top tier employees I would like to extend my thanks to the person that hired this person to be the ambassador of the first person you see when you walk through the door.. In my opinion, she should be promoted.. My views have over a half a million views so I hope this gets to corporate.. Sincerely James”
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“Mercia Cerveira was very polite and so helpful. Every question or concern I had she was able to answer for me and she explained everything very clearly. She is very professional and knowledgeable. She deserves a raise , because she truly is phenomenal. Thank you so much for all your help .”