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March 2024 by don green
My golf clubs were supposed to be delivered at our rental home and we waited all day and at 9pm fed ex said delivery was attempted, Obviously B.S..then they wouldn't try deliver the next day so I had to go pick them up or without.
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October 2023 by maria das dores Serrao
Tracking my package is says dropped off yesterday, although I didn't get anything. Was it delivered to some wrong zip code? Nobody answers and my package not to seen
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October 2023 by Ra Jha Phim
They didn't ship my package to me because their computer system didn't recognize my general delivery address at the post office. General Delivery is something usps provides for those who dont have an address. You can receive government documents like your social security card, but not a FedEx package. FedEx said it wasn't an address, but the United States' postal service says it is.
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July 2023 by Joshua Rosenauer
Won't deliver packages. I have video of drivers coming to my door without a package while I am home to put on those "missed you" tags. Started having them delivered to Walgreens and they can't even do that. Laziest people. I honestly dread when something has to come to me FedEx.
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May 2023 by Susan Wedel
FedEx truck did about $3000 worth of property damage and I have been assigned 3 different adjusters. Worst company I have ever dealt with.
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January 2023 by S F
I would give zero stars if possible! The driver repeatedly leaves packages at the wrong apartment even though the unit number is correct on the address label. I just had another person's package left at my door, tried to stop the driver who ignored me, called customer service and was told that even though the driver was nearby it wouldn't be picked up and redelivered until tomorrow. Sorry "service"! They need to do better because I don't get paid to fix their screw ups! Maybe hire some better people!UPDATE***********4 days and 3 calls to customer service later, the parcel is STILL WAITING TO BE PICKED UP OUTSIDE MY FRONT DOOR!!! Talk about incompetence! I have never witnessed such sorriness!
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January 2023 by SCW
Fed ex ground lost my suitcase 26 days ago. It’s said to be sitting in Perrysburgh, OH. No one can find it and tracking saw it last on 12/12.
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December 2022 by Gary Ondrey
Very helpful people there that went to great lengths to find a shipment that came out of its original box and was therefore very hard to locate. They took a lot of time and with a very helping attitude to eventually find what i was waiting to receive and delivered right to my vehicle. Great people
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December 2022 by alvin moore
It was the worst ever driver kept code 7 my package waisted 2 entire days so i got up Monday morning 6am drove to FedEx Ground warehouse arrived at 7am now they were great at warehouse got my package took 10mins ?10min vs 20hrs 5 Stars for CS @ warehouse
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December 2022 by Batman Gotham
A joke. All the bad reviews are super right!! They don’t care about you or your package. Frequently late delivery and lousy customer service.
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November 2022 by Concierge
Absolutely unacceptable business practicies. The delivery person throws the packages around, including wine boxes. Where are the supervisors????
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November 2022 by Richard Bucksot
I have had nothing but problems with getting deliveries made to my right address here in Gibsonston Florida!! The drivers always deliver to the wrong address Iive in a trailer park and the drivers always deliver to the trailer park next door tomine!!
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October 2022 by K. Smitty
(2022 update)liking what fdx is doing with customers deliveries, they partner up with few local businesses. Think Walmart too for drops and pickups. Cross your fingers and hope not, the next step is to have everyone pick up at local terminals if folks keep having delivery service issues. And fdx start layoffs do to some contractors poor service.(6yrs ago)FedEx ground work hard all around the clock just like ups and when it comes to delivering packages I'm glad they left a sticker as ups left my package at door that requires a signature. . it was stolen for my door , what a big to do just to get my sender to send another
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October 2022 by Justin Jimenez
The driver left my $1500 computer in my neighbor's driveway while they weren't home. Delayed 2 days, and then they do that. Horrible customer service that ranges from the machine hanging up on you to the representative admitting that the prior person lied to you about the package requiring a signature. Wish vendors would use them less.
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September 2022 by Wes Patrick
Package was supposedly delivered.Noticed a Fed Ex vehicle drive by our residence, yet NO package.Still waiting...