PetSmart is the world's largest pet supply retailer, offering a wide range of products and services for various pets, including dogs, cats, birds, fish, reptiles, and small animals. The store provides over 10,000 items available for in-store and online shopping with convenient pickup options. Customers appreciate the well-stocked layout and the variety of supplies, including treats and toys for their pets. However, some reviews mention that the staff's knowledge, particularly in the fish and bird departments, can be lacking. While certain employees, like those caring for the fish, receive praise for their helpfulness, others have been noted for less than friendly customer service, especially during returns. Additionally, the grooming department has inconsistent hours, leading to frustration among customers. Despite these concerns, many pet owners find PetSmart a good option for their pet needs.
The best Petsmart I’ve personally been too. Always stocked on products. The staff is friendly and helpful.
January 2026
This store had all of the specific food and training treats my dogs require. They also had some good deals in the clearance section for toys and holiday items as well as clothing. It was clean and well organized throughout the store.
December 2025
Needs brands like Northwest Naturals and Tuckers freeze dried raw dog food
