The Xfinity Store in Panama City provides services including mobile, internet, cable TV, home phone, and security, along with payment and equipment handling. Reviews highlight several staff members for exceptional service. Multiple employees are described as amazing, excellent, and professional. They are noted for being straight to the point, very knowledgeable, and able to solve problems quickly. Staff are credited for providing the best customer service, giving the best bang for the buck, and making processes go smoothly so customers leave happy. Customers recommend going straight to this store for help, noting that the in-person service can resolve issues that other customer service channels cannot. The overall sentiment is that these specific team members make the experience great and are a primary reason for customers to continue using Xfinity.
Cory was AMAZING!! He literally took an hour to help me set up my new phone since I lost my old phone and couldn't access my iCloud. 10/10 customer service and highly recommend!
May 2024
Austin White provides excellent guest services, very knowledgeable in his field and is able to connect with guests. If you ever come to Xfinity he is your go to in guest services.
April 2024
Jacob was beyond AMAZING!! He was able to solve the issues that customer service couldn’t in less than 5 minutes. Do your self a favor and skip their chat/customer service and just go straight to the store so you don’t waste any time. Thank you Jacob, we appreciate you!