Hertz Car Rental - Nw Florida Beaches International Airport
Car RentalHours:
6401 W Bay Pkwy #5, Panama City FL 32409 Hours
About Hertz Car Rental - Nw Florida Beaches International Airport
Hertz Car Rental at the Northwest Florida Beaches International Airport (ECP) provides a rental experience that many customers describe as smooth, professional, and positive. Multiple reviewers noted initial nervousness based on past reviews, but were pleased to find their actual experience was greatly different. The rental and return processes are frequently highlighted as very easy, quick, and a breeze, especially when checking in online beforehand. Staff at the counter and the desk agent are consistently described as extremely friendly, helpful, professional, and delightful, paying attention to customer concerns without pressure. The vehicles received, such as a Nissan Murano, are reported to be clean, comfortable, smooth to drive, and fantastic, with low mileage. The return process is also consistently smooth, easy, and quick, with representatives checking vehicles in efficiently. Customers appreciate the lack of random or extra fees for cleaning or gas when the car is returned reasonably clean and refueled near the airport. Many stated that because of this excellent experience, Hertz has become their new go-to rental agency and they would definitely rent from this location again, considering it one of their best Hertz experiences overall.
Most Recent Reviews
September 2025
Retail was a breeze and super easy. Member at the airport for return helped me beyond belief. Jeep was fun and super powerful. It was also in excellent, brand new condition.
September 2025
Excellent customer service and contact was very good
August 2025
Insane. First day with car and it is lunging forward, asking me an oil change. I called hertz and they are asking me to go do the oil change myself. The supervisor also hung upon me.
More Comments(129)
You May Also Like
- Panama City, Florida