-
September 2023 by Tonya Anderson
Went today to resolve a problem and was met at the door by the rudest security guard, ask us what we wanted as if it was his business. Then he proceeded to tell us that they were not open due to a meeting. We drove over an hour and was turned away by an unprofessional security guard.
-
March 2023 by Mary Martin
I’ve never had a problem with these people. They are really busy and have to put up with some bad attitudes. I don’t work there but I’ve been there.
-
January 2023 by Eleni Marín
I thought it was going to be complicated but the people from the security guard till the person who is in the front desk were very nice
-
December 2022 by Jace Burroughs
The staff was very empathetic and tried to resolve my issue. Hopefully, IRS Atlanta will do their job. The security guard was extremely helpful explaining the process to get an appointment.
-
August 2022 by Al Craig
I took a friend there today to help her get an appointment as you can't get through on the phone. A very rude security guard opened the door and immediately began to be disrespectful to both of us. All we said was we were trying to make an appointment, the guard then began saying we better respect him, what a joke, and he could barely speak English. So we left. It's unbelievable to be treated this way. I would give 0 stars if I could.
-
July 2022 by Avanti Davis
They really deserve 0 stars! Security was extremely rude and shut the door in my face as I was trying to explain that I haven’t been able to get anyone on the phone to make an appointment. They’re HORRIBLE! Something needs to be done about it because these are important matters and too many people are having the same issues.
-
July 2022 by Anna Taufetee
If I could give zero stars I would. Just poor customer service! Security guard was very rude from the get go and was not very helpful whatsoever. Shut this place down
-
June 2022 by Charles Bush
From my phone experience, and reading comments here, it is obvious that government and its employees have a real attitude problem. We could ask nice, but tyrants see that as weakness. Perhaps the so called servants of the people need remedial training in servitude and as to who the boss really is.
-
June 2022 by Britney Clark
When we FINALLY reached someone on the phone and got an appt set up, we arrived on time to the office being closed. RIDICULOUS. We traveled an hour from home to get our issue resolved!
-
April 2022 by Liz Shook
If I could give zero stars, I would. I've filed my taxes and can't through to the IRS over the phone (they keep saying that there are too many people calling and to call again later, then they hang up on me). I've been trying to call for a week. Gave up and tried to call the local office and the same thing happened. I went in today after driving 45 minutes to town to make an appointment in person and the guard was rude and turned me away, saying NO ONE in that office knows how to make an appointment. He gave me the run around and told me to keep calling the number that I've been calling for a week. Absolutely ridiculous!
-
March 2022 by Heather Melvin
I’ve been calling the appointment line for weeks now and it says due to high call volume the operator can’t take my call. Can you please let me know where to call and talk to a schedule person to visit the local Panama City office? Thanks!
-
January 2022 by Sierra Wilborne
I wish nothing on the whole IRS but the service that they provide.I don’t understand why you all have to be so rude and nasty to people that are being respectful to you all, I know you have rude customers sometimes but that doesn’t give you the right to act like that towards others.
-
January 2022 by Mrs. Miller
I cant get through to anyone from this office to help me directly. One on one appt. or correct answers to help me with any concerns I have. Why? Does anyone know a direct IRS service number that can give results and not a run around. Thank You in advance.
-
October 2021 by thanh Ho
Very rude I’m very disappointed at the Man at front door there. He talks down on people and don’t take time to help.
-
August 2021 by Terry Dutra
Not open for representation or assistance of any kind. Can't get an appointment for anyone at this location either. Federal government at its finest!
