Publix Pharmacy at 23rd Street Plaza is highly appreciated for its helpful and compassionate staff. Customers praise the pharmacists for their kindness, knowledge, and willingness to go above and beyond to assist, especially during health issues. One customer shared how the staff, particularly Ebony, went out of their way to locate a needed medication at another pharmacy when it was not available on-site, demonstrating their dedication. The pharmacy team is consistently described as fast, friendly, and attentive, making the experience positive for families and individuals alike. The store itself is kept clean and welcoming, with friendly employees who provide patient counseling, immunizations, and health screenings. Many customers switched to this pharmacy and have expressed satisfaction with the service, stating they will never go elsewhere. Although there was a mention of a specific item frequently being sold out, overall, customers feel the pharmacy deserves five stars for its courteous service and helpful team. Visitors are encouraged to download the Publix Pharmacy app for refills and enjoy convenient pharmacy services in Panama City, FL.
Physician with 20 years of experience in the community. This pharmacy has extremely dedicated staff. They work tirelessly but are still able to provide stellar service with a smile! Absolute 5 star recommendation.
June 2025
Excellent customer service. I have never had any issues with this pharmacy unlike the other pharmacies in the area. Very polite & compassionate and very helpful. U have monthly prescriptions that's need to be filed and this pharmacy has made my life so much easier 💕
April 2024
Often a little too busy for the staff they have, but they are always friendly and efficient, and they do their best to solve problems. Very happy with Publix.
