Publix Pharmacy at Lynn Haven Center receives mixed reviews from customers regarding its service. Many customers appreciate the staff's helpfulness and dedication. Specifically, Alicia is praised for her exceptional customer service, as she returned calls and assisted with medication issues, leading one reviewer to suggest she deserves a pay raise. Others also mention staff members, like Jessica and Stephanie, who went out of their way to answer questions and assist with orders, contributing to a positive experience compared to other pharmacies. However, some reviews highlight concerns about the pharmacy's efficiency. Customers express frustration with prescriptions not being ready on time and the need to call to have them filled, which is not a common practice at other pharmacies. Additionally, there are complaints about difficulty reaching the pharmacy by phone, with some customers reporting multiple unsuccessful attempts to get assistance. Overall, while the staff at Publix Pharmacy is recognized for their efforts and kindness, there are significant concerns about the pharmacy's workflow and communication, suggesting that management may need to consider hiring more personnel to improve service efficiency.
Absolutely so rude every time. My wife gets attitude from every person she speaks to at this pharmacy every time. They never have stuff ready and it seems like most of their staff is just unhappy all the time. Seems like several other people in Bay county are having the same issues. It’s your job ladies, get over it.
October 2025
Friendly staff,got my prescription ready in no time
September 2025
On 3 separate occasions we were told the time when my mom's meds would be ready for pick up and when I go there to get them 30 minutes to an hour after that time I find out they are still working on them and need around another half an hour.
