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November 2023 by Alex Pino
Great job
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October 2023 by Christina G.
Possibly a biased review, since I'm not usually a wholesale club shopper - I went shopping with my father who has a BJs membership. The location is tucked inside a little plaza in Parkland. Parking is adequate and it doesn't seem to be crazy like Costco. The gas was advertised at about 15 cents cheaper than the market price at other gas chains, but since I didn't fill the tank I can't say how the line moved or speak to the quality of the gas. We were able to slip in without showing the club card, which in my experience never happens at Costco (weird since I can't actually check out without a membership anyway). The offerings are vast, and the prices seem comparable to other large chains. My major gripe with places like BJs is that unless you need large quantities of product, you wind up spending more (while potentially spending less) to buy extra goods. I didn't find the prices of their fruits and vegetables very competitive, but the meats and cheeses were spot on - but again, if you don't need a 2lb block of cheese or a 10lb bag of chicken, you may not be saving much over the short run. The checkout staff were not very smiley, although the door greeter was extremely friendly. I can see myself returning when I need to buy things such as paper goods or frozen meats and meals...but otherwise I don't see myself returning.
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October 2023 by Shari G.
Unfortunately this BJ's doesn't keep good inventory. Checked online for an item and this is the only store within 25 miles that they said carried the item. Drove all the way there only to find out they didn't have it in stock. Smh definitely don't rely on their website/ stock to be accurate online!
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October 2023 by Olaznog Molotov
They offer delicious breads, cupcakes croissant and varios types of bread
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September 2023 by Jodi D.
I was surprised to see that the store values its customers who pick up more than its customers who want to shop. What is with the parking? Parking spaces for pickups are designated in the middle of the parking lot. It is very hard to find a parking space close to the store. I am so disappointed.
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August 2023 by Karen B.
Should be 0 stars.I have been a member for nearly 25 years and have made so many furniture purchases but always items that were in stock in the store. Not online purchases for delivery items.They are definitely the worst wholesale club- I am also a longtime member of Sams and Costco.**** DO NOT even purchase anything online that requires delivery.*****They do not replace damaged items. They use the most ridiculous exchange/ replacement process for damaged items.Damaged broken loveseat from a sofa set means every piece has to be returned. Then wait 30 days plus for refund. And IF the item is available you have to buy again no price match to the original price so if it was on sale too bad you're simply out of luckMarco in Customer service which apparently is in Columbia told us after weeks of calls about a replacement- that you got a low price because you bought a damaged item then told us we have to return everything and repurchase. Well, the item is no longer available and why the hell did you not tell us that weeks ago when we first made contact with you?How are we supposed to know that the item is damaged when it's purchased online and delivered????????Absolute rubbish BJ'S is selling damaged items online to customers, not revealing that they are damaged. Then do not want to make it right by doing a replacement.*****Shame on you, BJ'S you are definitely a sh*# company . Your customer service sucks.*****You have no way of contacting corporate or speaking with a manager. You could write a letter and mail it. It's 2023 seriously.....Phone numbers for corporate are useless there is a permanent message - no one is available and they don't call back if you leave a message.Did some research all the reviews for delivery purchases were horrible.
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June 2023 by Jonathan L.
Love this BJs always clean and easy in easy out. Some people still stand by the registers on line like it's still COVID but just walk passed them eventually they will line up at the registers like the good old days.
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February 2023 by Andrew D.
My local BJs, always great deals and prices, lots of options. Not a fan of the constant changing of the layout but I love the fresh fruits selection and come nice of buying everyday items in bulk.
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November 2022 by Jack Devaney
Great to see Danielle back as line ambassador. She is always so friendly and eager to help customers.
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August 2022 by Karen R.
Bought tires there. Comes with " we will fix flat tires" I went there an met with an angry man that doesn't ave time. I can leave the car and shop. And I did. They never touched it. So since I'm on th 95 for 50 minutes one way to work. I had it patched somewhere else for 30 dollars. Thanks for nothing.
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August 2022 by Becca Thomas Riley
Great club! Enjoy the atmosphere and friendly team.
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June 2022 by Martha L.
I can find nearly everything I need here and the price is nice. I wish this location had gas available, especially with the prices so high now.
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May 2022 by Samantha Q.
Great gas prices! Alex from loss prevention was out collecting carts and offered to help load my truck with my stuff. What nice staff!
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April 2022 by Wendye C.
I was very disappointed with BJ,s customer service! Bought a 75" tv on Saturday and paid for delivery. Today, upon installation it was noted that the screen was cracked! My husband and son took it back (over 100 lbs) and was offered a credit bit no replacement or credit for delivery fee,! On line customer service was no better! VERY POOR SERVICE FOR A STORE I SHOP IN EVERY WEEK! No choice but to switch to Costco
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April 2022 by Jill M.
BJ's is pretty much the same everywhere in the country. I also know it's hard to find people who want to work and I appreciate those you do show up to make life a little easier for us all. What I hate is when people are trying to manage lines and they tell you to go into a specific line stating things like "there's no one in line" only to get out of line to find out there's four people ahead of you when there was none ahead of you before you get out of line. I always try to cooperate because perhaps they know something right now. In this case, the person helping the lines tonight before closing and no clue what was going on. I left
