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March 2024 by Pamela Booth
I went to BJs Wholesale in Parkland on Saturday. I used the Express Pay app. I am not familiar with the process but when I went to have the door lady scan my phone she made me wait in a very long line with my 86 yo mother. I don't have a problem going to the cashier but she was very rude to me and embarrassed me in this long line of people. She could have just directed me to the cashiers. I will never shop at BJs ever again and I will not be renewing my membership. Costco here I come. I would give zero stars if I could. There should be a better system to use the Express APP instead of waiting in line. What is the point of using the app????
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February 2024 by Aubrey playz
BJ's is a great alternative to Costco no lines no waiting and they have a lunch meat counter and cheese deli
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February 2024 by Hal El
Drop the stank attitude
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February 2024 by jen p
I appreciate that this bjs doesn't card people at the entrance. Cust. service is great, kind greeters on the way out checking receipts, the employees at check out are ready and willing to help with a great attitude if I have problems scanning or issues with a price or coupon. I can tell that the manager is an excellent leader by the helpful nature of the associates. Thank you!
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January 2024 by Randall Elkan
One cashier and 10 scanners! Supervisors walking around doing nothing! Allowing outside organizations to solicit customers at the front door, This company is ripe for union organizers!
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January 2024 by Scott Grossman
Prices are higher than the Boynton Beach location.
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January 2024 by Jake Buragas
Claudia help me get my account up and running. She is amazing had an answer for all my questions, as well as patient and understanding. Claudia is a pure class! Great women thank you Claudia!
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December 2023 by Andres D
First time BJ’s member, I signed up for the membership for $20 dollar and get $20 back after $60 in purchases. To this day I have not gotten the $20 and customer support was not helpful.Overall it’s OKAY. Yesterday we went and there were no cashiers and it was only self service, which is annoying.Selection is not as good as Costco. They do have a Deli which is nice.Organization can be better and the placement of the gas station is not well throughout the lines are all over the place.Overall we will be sticking to Costco.
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October 2023 by P H
Like a total goomba, I left my BJs card at home and the gentleman at the entrance directed me to customer service where Greg, the representative quickly worked through getting me a replacement card so I could happily shop for the items on my list. Greg was just wonderful with me and I really appreciated his efficiency and how kind he was to me. Thank-you, Greg!
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October 2023 by Peter Pina
Some Guy named Dennis saw me coming in while the doors were open to stop me from coming in at 9:55. I said Store is open and it isn't 10 yet, he said "I can't let you in" and stood in my way, I stopped and asked why, he said "we're closed and forced the doors closed on me and another woman also trying to get in"I will be contacting corporate with a picture of him tomorrow.
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August 2023 by Josie Gomez
I Was just here with my entire family. The lady at the front counter our items maybe 33 times. We ended up being delayed 30 minutes trying to leave.We were stopped due to one item being missed from the cart, the lady grabbed all of our things and was throwing them and ended up damaging 3 of our items. When we asked her to please stop slamming our things she responded with “ I’m not slamming them” and was beyond rude to us the entire time. She treated us like thieves and was so disrespectful. We couldn’t catch her name because she walked away when we were coming back to leave again. She was so rude we will not be coming back again
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July 2023 by Takeontheworld1
Always a great place to shop but when it comes to pick up outside it is a pain when people park in the pick up spots to shop inside while the parking lot is empty. You should be allowed to have those cars towed. People can just be so inconsiderate.
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June 2023 by RE-RE
The place is clean but often has sales, and the sale items are not in stock at this store. And buying multiple items I would have to utilize multiple coupons for those items. And the store is policy now which is crazy if I purchase one item and it's on sale and I have a coupon for that then I'd have to cash out and then buy the same item with another coupon it's really ridiculous
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June 2023 by Jonathan L.
Love this BJs always clean and easy in easy out. Some people still stand by the registers on line like it's still COVID but just walk passed them eventually they will line up at the registers like the good old days.
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June 2023 by tim m
Terrible customer service when you are checked out by their cashiers on the full service lines and they don’t ring your items correctly than you have to wait in line for TSA check point. She counts the cart 3 times and tells me to go back so they can inspect my cart. I now have to do the walk of shame like I am a thief in front of my neighbors when I didn’t do anything wrong. Then go back have to wait for them to go through every item. That lady was nice and the 2 girls helping self check out especially the young African American girl with poofy hair she is amazing but if your cashier make the mistake take the $5 loss which was a case of bottled water. When I go back with my second receipt. The lady wants to keep my receipts and fill out a book. I guess my time and shopping experience don’t really matter so you can save some Pennies.