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January 2024 by Maria Santos
the walk in clinic is closed...
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January 2024 by Adri
There was a rude receptionist (check out desk) that gave serious attitude for no reason. People should be kinder especially when they are the face of the location you are visiting.
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January 2024 by Mark Cave
Nice staff when you get to the location - but you can never get anyone on the phone to renew prescriptions. You wait listening to their ads and muzak for at least 30 minutes before you hang up, frustrated, with no result.
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January 2024 by Tom Vis
Waited a hour in the waiting room and left.
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December 2023 by Shaneka Sodope
Don’t even waste your time here. Had a first visit with blood work done then made a second appointment, a video visit waited for two hours on zoom only to find out that it’s closed and I was charged for the copay. No one followed up I had to call numerous times, no explanation was given. I was processed a refund no apologies and still no explanation only received attitude and impatience while trying to explain the situation to billing department. Follow the other reviews and just choose another provider.
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November 2023 by Ana Maria Ortiz
Very bad experience. Front desk staff is amazing, but how everything works inside is discouraging. Went for a minor health issue, but previously wrote them a message to make sure I could get the issue solved there. Got a vague answer and not from the provider I wrote to. Once I got to my appointment with the provider she told me they couldn’t help me (??!!!). After sending a message that asked exactly that. I have a new born at home and I wasted one hour+ of my time. This is unfair! Won’t go back for sure.
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November 2023 by Stephanie Lynn
I just want to give a shout out to my nurse, Andrea! I visited this location yesterday and she was the most compassionate, kindest individual I’ve encountered. I haven’t stopped thinking about my interaction with her. Truly a heart of gold and in the right profession. Thank you Andrea, if you see this. - Stephanie
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September 2023 by Carmen Betz
Gave 2 stars because if you can get a hold of someone by telephone (almost NEVER), the dermatologist was good.
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September 2023 by Toreani Traistaru
From the girls from the front desk to the rest of the medical staff and the facility,everything was outstanding.Jafaar and Vivian were super nice and super helful and Dr.Yamile Solis was super nice and super efficient.What a great feeling to be treated so well. Many Thanks!!!
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August 2023 by Brandon Hammer
Cleveland Clinic, the office of Jordan Zabari, APRN, is worthless. This office hasn't done anything to help me. It's been months and they've never even requested my medical records from my previous doctor. I simply requested medication refills and they replied saying they don't have my medication list and asked me to send them one. I signed a release for them to request my records months ago! Needless to say, nothings been done and getting any help is impossible. I have called, left messages and emails. They had no problem billing my insurance company, but when I asked for help they made no attempt to provide any solution. And no, I haven't found an endocrinologist, that's your job to find one for me and send a referral. Looks like I need to find a new primary as well. Thanks for nothing! Others need to know that your office does nothing but waist it's clients time and basically is a fraud! Very sad. Terrible experience! Neglectful!!! You're playing with peoples health and their lives! You should be ashamed of yourselves and should be shut down! How people like you get licensed in this state is beyond me! Time to investigate!
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August 2023 by John Tornincasa
Medical ability and professionalism are very good. Getting thru on the phone is very difficult, time consuming, and frustrating.
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May 2023 by Audrey Ebanks
Ist time appointment with Kristen, PA-C. I just loved her energy, enthusiasm! I was made to feel that she actually cared about my well-being. She made suggestions that I had not thought of.Professionalism, punctuality, compassion from all the staff I encountered. So refreshing, especially after recent experiences in the mental health arena. Just what I needed this morning!
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March 2023 by Lisa Rusciano
This office is poorly run by Management and Cleveland Clinic protocols. Doctors are excellent, but overwhelmed by patients and not enough staff. Hence, staff is consistently changing. If you want to see your Dr. expect a minimum two months wait. You book an annual physical with your Doctor after waiting five months only to be informed a Physician Assistant will be conducting your physical. This is not the exception it’s the rule as it happened to both myself and my husband. If you can’t staff this office appropriately you should consider closing it.
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March 2023 by Ruby Sozio
Ronald Fore; if I could have posted without any stars, I would havein my 70 years of visiting doctors, this by far was the worse visit I’ve ever had. The doctor could have been more distant and uninvolved with my care, if she hadn’t shown up in the examining room at all. Never did she examine me, she looked from a chair. I have rashes on my hip, back and chest. She looked at my feet and that was the limit of the visit. However, she looked at my feet from her chair.I have been to Vietnam and I was in CampLeJeune, I have fungus amount other issues. Dr Duncan’s APRN only comment was anyone could get fungus.She had all this information and didn’t seem to want to get into my skin, health issues.I was given 2 creams and told if they don’t work come back in 30 days and at that time I may need to see doctors who know more then she does.I can’t believe the lack of medical attention I received today. I can’t seem to get it out of my mind.
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March 2023 by Carlos Rodriguez
Just awful service and if I could give a zero star I would. Went in for a yearly physical that went OK. Went to Quest for the blood work and they only sent one of the orders, by the way that order was sent in incorrectly. I've now been on the phone for over an hour trying to reach them to get this resolved and still waiting. I don't know what's worse, this office or terrible site they use mychart.
