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February 2024 by Gina G.
This place is sketchy and the people lie. i took my dog here on a friday to get groomed and he looks great. That same night we noticed his tongue was black. We called and questioned it and the groomer said he "probable ate something off the ground". the next day we noticed he had a little cut on his nose which keep in mind WAS NOT THERE BEFORE and he had black stuff on the hairs next to his nose as if they tried covering it up. we called again to question it and the owner told us that my dog had a "mole" on his nose that was nicked during the grooming. we know there wasn't a mole on his nose before taking him there. We went in and the owner was was not polite. he would not let me speak, telling me the lady was crying in the back. all i was trying to say was that i understand but to US it looks like he was cut but every time i opened my mouth he talked over me. He told me to go to HIS VET and if the vet tells him yes it's a cut then he could refund me. if HIS VET says no it's a mole then he can't do anything about it. We ended up going to the vet the same day and it was also sketchy. The vet seemed a little aggressive saying he "couldn't tell if it was a cut or a mole that was nicked". and if it was a mole that he can stitch it up for us. i told him i don't want you to do anything i just want to know if it's a cut or not. he was still a little aggressive about it. Personally i feel like the groomer called the vet saying "these people are coming to see you this is what i want you to tell them". We just left it alone because they're working together. But don't trust this place.
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January 2024 by Kate H.
We had a wonderful experience with this place. Joseph was very helpful, knowledgeable, answered all of our questions and emails. Our puppy is so sweet we love her so much already. Definitely recommend Puppy Plus!
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January 2024 by Sylvia A.
Just purchased our new puppy at Puppy Plus. 5 star experience all the way. Joseph was extremely knowledgeable and helpful throughout the entire process. Our new puppy is absolutely amazing. We highly recommend this business with full confidence.
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October 2023 by Mahesh Patel
This place is spectacular. I bought a shih tzu from there 3 years ago and he is absolutely amazing. He was 3000 dollars but was definitely worth it. I really suggest this place when looking for a dog because they are truly marvelous. Hopefully I’m able to find another dog soon. Thank you so much to puppy plus for giving us this wonderful puppy. ❤️
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October 2023 by Shirley Gabriela Reyes Davila
Oh my God, I love this place, I took my dog for the first time and the groomer Lisa took care of her, she followed all my instructions very well, I was super delighted with the result of my dog. super recommended
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September 2023 by Joe G
If you are looking for a puppy for your family , look no further this place is spotless the employees make you sanitize your hands before touching the dogs which is what you want , The dogs are healthy and very fair priced , I have shopped at many different puppy stores this by far is the cleanest , friendliest and has the healthiest Dogs ,after buying 2 dogs here I would never deal with any other place ..
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September 2023 by Madison S.
I really wish I could put zero stars. The owner is straight disrespectful to all the customers and workers. They aren't treating these puppies properly at all and it seems as if we were a inconvenience to them.
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May 2023 by Lance B.
Every word you are about to read is 100% the truth. Owner Joe D is an arrogant liar and is selling unhealthy dogs and is teamed up with their veterinarian Dr. Andrew Levy of 441 animal hospital. After grieving over a year after the loss of my beloved golden doodle I decided I was ready for a new best buddy. After looking at golden doodle breeders online and the expense of having them shipped to me and all that goes along with that process, I found an adorable female doodle at puppy plus my local pet shop. When I asked Joe how much she cost without hesitation is he said $2500. I thought that was an excellent price, so I instantly made the purchase. That's when Joe looked at the papers and said she hasn't had her first set of shots yet and said I can go to Dr. Levy of 441 animal hospital tomorrow for her shots at no cost and make an appointment for her first visit at no cost. I said to Joe, you didn't tell me that when you processed my credit card. Joe then said he would take her their tomorrow and call me when she's back to pick her up. I was so excited to finally get Honey home. Joe handed me Honey's official certificate and veterinary inspection which clearly states fecal test is normal. My wife and I began to purchase the food all the necessary items for Honey that Joe recommended, and the young lady began to charge me almost $400 dollars until my wife noticed a small flyer covered on the counter that said everything that was needed for a special cost of $250. Joe did apologize for this oversight. Now this is where the nightmare begins. As soon as I brought home, she had severe diarrhea and was pooping and urinating many times during the day and night. I called 441 animal hospital for her first free checkup and the receptionist scheduled an appointment. Honey's diarrea continued right up to my scheduled appointment with Dr. Levy. Now l couldn't make this up if I tried. Honey gets examined by Dr. Levy and he changes dog food from dry to wet gives some feedback about care takes a fetal test and front desk hits me almost a $500 bill. I said my visit is supposed to be at no charge and they that I brought Honey in 1 day past the free visit. I told them you guys are the ones who gave me the appointment is this a scam or what? I refused to pay the fee and stormed out of the place and contacted Joe from puppy plus who did call them and resolved the issue. The following day I received the results from Dr Levy fetal test and the results came back that Honey had parasites. Dr Levy did give me meds at no cost but those meds didn't solve Honey's issues. It was so obvious that I was sold a sick dog and 441 animal hospital gave a phony health report on the visit when Joe took Honey there for her first vaccine. I had it with Joe and 441 animal hospital and brought Honey to a new veterinarian who examined Honey and gave her a fetal and urinary test which results showed Giardia and whipworm and Honey also has a urinary infection. New Meds were administered a new protein diet was recomended for the next 2 months and Honey is now improving. Honey is not able to receive her second set of vaccines until her issues clear up. This has cost me $675 additional dollars. I contacted Joe about all this and wanted to be reimbursed which he clearly said he will not even well he sold me a sick dog. Instead, he asked me to call him this past Thursday 5/25/2023 to meet him with my receipts at 441 animal hospital on Friday 05/26 when I called on Thursday at 4:30pm his employee said he had left for the day. I give up dealing with both of these people and this entire process has been horrendous. Puppy plus does not stand behind the guaranteed b******* Joe offers when he lies about the sales of his dogs and 441 animal hospital is scamming pet lovers. You guys this is not the end I will be bringing a legitimate lawsuit against both businesses and publishing this story in as many places as possible to help future pet owners. Shame on you!Joe, as stated you are the liar not me. Just look at how many negative review
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April 2023 by T.J. Negron
We purchased a shihtzu in December, and he is absolutely scrumptious. He is healthy, loving & has quite the character. THANK YOU, Abigail, for your help & patience .
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April 2023 by kimberly rivera
The best employees that groom my little man who would never allow me to leave him anywhere!Owner is a horrible and nasty man. Yelled at me while I was looking at the dogs while mine was being groomed. I’m 46 years old, not 10, how dare he speak to me that way. I will definitely NEVER leave my dog there again if he runs the place!
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March 2023 by Emily Brewer
Very clean store, the puppy's are very healthy. Abby, staff member, was super welcoming and helpful. She made the process of searching for a new puppy for our home very enjoyable. Would recommend to all families seeking a new fur-baby.
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March 2023 by Michele Greenbaum
Great customer service. Puppies are all in clean pens. I spent two hours in a play session with my puppy before I made my decision. So excited to welcome my fur baby home.
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March 2023 by Sara Argent
I just bought my forever best friend from here and had an amazing experience… thank you to Abby and this wonderful place!
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March 2023 by Alexa Munoz
Walked in and saw a puppy just like my dog and I couldn’t resist! She stole my heart. Abbey was very helpful and answered all our questions. Thank you so much !
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February 2023 by Doreen S.
Highly recommended. Fair prices and super friendly staff. I'm very particular who I leave my baby with and I feel they have earn my trust. Come check them out and see it for yourself.
