The Crocs store at Pembroke Lakes is noted for its excellent and attentive customer service. Staff members are consistently described as very helpful, pleasant, patient, and friendly. They provide great and quick service, going above and beyond to assist customers. Employees are attentive in helping shoppers find the correct sizes, checking inventory in the back, and guiding them through the process of personalizing shoes with Jibbitz. The team is commended for understanding customer needs, explaining things clearly, and doing everything possible to help, ensuring a pleasant experience. This high level of care and good treatment makes the store a preferred destination for many, contributing to a great purchase experience.
The Manager Katt was very attentive and patient with me the whole time i was in the store. She helped me find my size and create my Crocs with the jibbitz and it came out really cute!!! Katt has excellent customer service skills.
August 2024
The staff was very helpful and pleasant even though I didn't nòt get what I went dor she was able to guide me ro the website
July 2024
Well organized, great lighting and wonderful customer service.
