CVS Health in PEMBROKE PINES is a reliable and convenient healthcare destination that offers a wide range of services to meet the needs of the local community. The store is open 7 days a week, providing customers with the flexibility to access prescriptions, COVID-19 and flu tests, vaccinations, personal care items, and even pet supplies at their convenience. The staff at this CVS location is generally described as competent, helpful, and friendly. Customers have praised the patience and kindness of the team, with one employee, Jade, being singled out for her exceptional customer service and willingness to explain programs and offers. However, there have been some concerns raised about the pharmacy staff. While the majority of the employees are praised for their excellent service, a few customers have reported negative experiences with a specific pharmacist who is described as rude, dismissive, and lacking in customer service skills. These incidents have left some customers feeling disgruntled and dissatisfied with their overall experience. Despite this, the store is generally well-regarded for its cleanliness, ample parking, and convenient location near a traffic light. Customers have also appreciated the availability of the drive-thru pharmacy, which is said to move quickly. Overall, CVS Health in PEMBROKE PINES offers a valuable array of healthcare and personal care services, with a team that is mostly praised for their competence and customer-focused approach. However, the negative experiences with the specific pharmacist have been a source of concern for some customers.
Very clean and organized store. There was actual employees around to help people when in most of the other cvs stores, they have 2 self checkout kiosks up front and have abandoned even having a single person up front to help people with problems.
June 2024
Liked the CVS on Taft and University before it closed. Since prescriptions were sent here, I've had as much failure as success (it's hit and miss). Computers are down, messages of medicine being ready when actually not, and other random, slow, odd occurrences make this place a little uncomfortable to visit.
January 2024
Everything in the store is good. Is super easy buy there with the all offers they did
