FedEx OnSite is a well-organized and clean shipping center with friendly and helpful staff. Customers appreciate the assistance provided, especially when using company discounts, making processes like copying easier. The staff is noted for their engagement compared to other locations. Package drop-offs are quick and efficient, with receipts provided, which is a significant advantage. However, some customers have experienced minor inconveniences, such as long wait times and occasional stock shortages for certain box sizes. Despite a few frustrations, the overall consensus is that FedEx OnSite offers a positive experience for shipping needs, with staff willing to help and ensure customer satisfaction.