Goodwill Industries of South Florida is more than just a thrift store; it is a vital community resource that creates jobs for people with disabilities and supports their rehabilitation. With over 2,600 employees, it stands as one of Miami-Dade County's largest employers. Customers appreciate the quality and variety of items available, often noting that they can find beautiful clothes at great prices. The store is praised for its cleanliness and organization, making shopping a pleasant experience. Many reviewers highlight the exceptional customer service, especially from staff members who go above and beyond to assist shoppers. One customer noted the dedication of a cashier, who provided extra help due to a family member's health condition. Some shoppers have even found valuable items, such as sneakers, that they could resell for a significant profit. Overall, Goodwill is recognized for its commitment to community service and the positive impact it has on both customers and employees.