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“I met Marty over a year ago and he told me about how he could help me with my business phone. He educated me because I thought that just because I set up a business account with my cell phone provider that I had an official business number, Marty let me know that was a myth. Now with his help and excellent customer service and support my business has a professional number and I can accept international clients calls expanding the visibility of my company. Thanks Marty!”
“Abriana is such a bright girl she has so much ahead for herself , out of everybody when she attends you it feels like she is the person who really cares and wants to help such a smart girl 10s”
“Walked in and the customer service was great! Sergio was beyond helpful and knowledgeable, he helped answer all of my questions, activate my new phone and even put in all the accessories. He went above and beyond!”
“Best staff very patient highly experienced I love the pple very friendly I been here. 20 min everything went great I highly recommend abi and Sandra great people got me sooooooo excited and happy give 5 star no less at allllll”
“After several failed attempts to activate the new phone I purchased, I decided to go to the Verizon store. Anthony was absolutely amazing . He greeted me immediately and offered assistance. I explained the issue and he assured me he would resolve it which put me at ease. He activated my phone in a very efficient manner and I was on my way. He answered all my questions and educated me on things I was unaware of. He is truly an asset to verizon.”
“I have been a customer for over two decades. I have been to this store twice. For this review,
I came to return an old modem. I came on a Thursday at 2:56 pm. Juan checked me in when I entered the store. He asked for my phone number for identification purposes, and told me to have a seat and that there were 3 customers ahead of me, and that and someone would help me in 10-15 minutes.
At 2:57 pm I received a text message indicating that I had checked in. I sat and the wait began.
While I waited, I observed the dynamics around me: the store has 10 stations that look to be set up to help customers, but this day only 3 had agents serving people. The store is large and music was constantly playing. The center console, surrounded by seating, had a TV playing a sports station.
I waited a total of 20 minutes and then Brian called me. He took the modem, scanned it, printed or receipt and told me I was all done. That took less than two minutes. Overall, this was a satisfactory experience, but I wish I had waited less for a two minute transaction”
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“Hours of Operation varies. Open sign usually visible, although it seems otherwise. You have to call the number posted in front of the Store, if there's no one there. Wait is less likely to be long. The Staff is Polite, Respectful, Knowledgeable and More likely to give You great deals on Phones, services and accessories for being a Loyal customer.”