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June 2023 by Dorothy Werner
You get a suggested size wear them a day sandal that is go back and say you feel you need a size up and they say get lost you wore them, what I say there are so many other cool shoe stores, what I suggest don’t bother going there you will lose your money, oh and since they were so worn I said well then must not be any good of a sandal let me have a refund please and NO !!!!!!
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February 2023 by Ryan Hernandez
Never in my life have I experienced such great service. Tatiana helped me to find the best shoes I’ve ever seen. She was extremely enthusiastic, kind, and patient. Now I can live confidently knowing that I look good in my new reeboks and it’s all thanks to Tatiana.I would give six stars if I could.
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January 2023 by Maya Williams
Great Customer Service, very helpful, unfortunately they didn’t carry the shoe I wanted.
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August 2022 by Jennifer C
I went to journeys the other day and bought me some shoes. I ended up deciding to return them two days later with the receipt only for the manager to tell me that I couldn’t return them because the shoes had been worn before. Mind you I’m trying to return the same shoes they sold to me with no hesitation just two days prior. But as soon as I try to return them it’s a problem now. The shoes didn’t even look like they had been worn before but rather like someone tried them on since the soles were white. I tried explaining to him that the individual who sold me the shoes said they were the last pair so maybe it was tried on by others before. But to no avail he said he couldn’t return them because once again according to him the shoes had been worn before. So I had to go out of my way to go to another journeys where they were more than happy to return them for me. Manager needs better customer service skills and stop accusing people on something they didn't do.
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July 2022 by Seyhun Ramazanov
I called and asked about a particular converse at the store. Sales rep confirmed over the phone availability of the model and size. I drove to the store for 15 miles and they tell me at the store that they have one size smaller or larger than i asked but not the size i requested. Just like that.
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April 2022 by Magda P
Great shoes! Great sales!!
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December 2021 by Kodak Black
Oh hell yh great service for my experience first time shopping there , a co-worker of yours very nice very respectful , very patient I love my shoes her name is Nylah to be honest I suggest a raise give it to her she deserve it hell yh !
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November 2021 by Teresa Meadows
Young man who helped us was great! Store fell short of not having any of the shoes I wanted to purchase!! Not even in inventory! Big let down!
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September 2021 by Ragga 5 sten
Wide selection and fair prices. Found shoes in and color we were looking for. Great customer service. Very helpful and found right size.
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August 2021 by Ruthy Stennett
Wide selection and fair prices. Found shoes in and color we were looking for. Great customer service. Very helpful and found right size.
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January 2020 by Christian Rubio
Great customer service.
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August 2019 by Jimena Igarzabal
I bought my son a school bag there for 48$, Target has the same one for $25. I went to the store to get the refund and they said no because I didn’t have the receipt... Manager has a horrible attitude, the employees tried to tell her different ways to help me to find my receipt in the system but she tried less than a minute and said that it was impossible to find..
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June 2019 by Allen Diaz
What a great store . Huge section of quality brands. I got my new balance 501's at a great price.
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February 2019 by Dominique Antonia Bryant Freeland
Nice selection of shoes such as Toms and pumas
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February 2019 by Minikkia Jay
Great Service