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December 2023 by Nathaniel Mohandes
Rocky is the BEST! He goes above and beyond! A true example of how customers should be attended. Very polite and professional. His work ethic and custom work are unrival! Thank YOU, Rocky! ??
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September 2023 by Rick Caballero
Past 11am and the store is still not open. Must not care about business.
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May 2023 by Julian Rodriguez
Wanted a college teams merch and Rocky helped me extremely well. His customer service was good as soon as I walked in and you can tell he was treating other customers in the store the same way with good care. Definitely will come back if I need anything.
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May 2023 by Maria Vegas
I came in looking for some FSU merch and the employee Rocky was extremely helpful and showed great hospitality from the beginning, he showed us exactly what we were looking for and gave us even more options. great vibe and customer service.
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March 2023 by Naisha Dorvilus
Tties calling a number of times and no one eve answers the phone
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August 2022 by Ben B
The young man with braces was incredibly helpful. He helped me understand the different sections of the store, provided some great options, and checked up on me to make sure my search was going well. It truly made this a great experience. I didn’t catch his name, but he was great.Thank you!
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November 2021 by Andrew Sepulveda
15 minutes in line just to find out there were cash only.
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September 2021 by Jose Melendez
First time buying a hat and Colette made the experience a pleasure. She helped with everything from picking a hat, to customizing, to giving me tips and her needed opinion. She was professional, nice, and very helpful. Thank you Colette.
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June 2021 by Miramar Soles
First time buying a hat and Colette made the experience a pleasure. She helped with everything from picking a hat, to customizing, to giving me tips and her needed opinion. She was professional, nice, and very helpful. Thank you Colette.
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October 2020 by Jorge Vazquez
Very nice store and great staff. Only problem is finding sizes for jerseys! I am a large and i had to get one of my favorite jerseys extra large because they dint have my size. Not just that jersey but at least 5 different ones i was interested in, they had NONE in large, which is a common size i dint understand as i came in a week or so later, and still no large sizes on my favorite jerseys that i wanted to purchase. That was my only complain, other than that great store and staff and love their hat selection. i just ask for them to work on getting the size situation right please. Thank you.
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June 2020 by william proctor
Im very picky on shopping at stores that sell sport items but I honestly say that the manager Colette was very helpful was very professional, and very courteous to me that made my shopping experience great. I needed a hat that had to have certain design that I will not disclose. I was able to receive my customized hat on the same day. The sports items and memorabilia they have is unbelievable. A great place to shop for all ages. I will be coming back again.
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February 2020 by Rick V.
Good Stuff a bit to small, good help
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February 2020 by Justin Milledge
To Whoever the Owner Of lids locker room inside the Pembroke lakes mall I’ve been shopping at this location for a long time and come across some very friendly associates but one of those associates stands out the most her name is Collette I hope Ive spelled her name correctly but everytime I come she always greet me with a smile and always asked if I need help with any to let her know now to me that’s what I call a wow experience that’s why I don’t go anywhere else for jerseys hats etc I always come to this location because I know her and the Staff are going to provide me with a while experience I don’t know how you do the promotions or pay raises but when you do Pls put Collette and the staff at this location on the list they ROCK
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October 2019 by Pei Shan C.
Second Lids store that refused to make me 5 trump hats for my family. Very unprofessional.
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January 2019 by Jose Silvestrini
The BEST store in the mall for any gear of any sport.The employees have a great attitude.
