Pines Ford Collision is a reliable and customer-focused auto body and service center. Customers appreciate the friendly and professional team, especially highlighting staff members who are courteous, humble, and attentive. The office manager is recognized for her kindness and dedication to satisfying clients, making the overall experience smooth and stress-free. The collision center handles paint and body work effectively, with some customers noting that the work was completed under the initial quote and to their satisfaction. The team also offers excellent customer service, including follow-ups and timely communication, which clients find very helpful. Additionally, the dealership provides convenient services such as rideshares for appointments and the ability to bring in vehicles without prior scheduling. Customers have also praised the knowledgeable staff, like Rey and Ninfa, for their expertise and helpfulness in routine maintenance and repairs. Overall, Pines Ford Collision and Service Center is known for quality work, friendly staff, and a focus on making the customer experience positive, whether for collision repairs or regular vehicle maintenance.
Lily was amazing she kept me inform about everything highly recommend her.
January 2025
A big thank you to the amazing team at Pines Ford Lincoln Collision Center! Lilly and the entire team were a pleasure to work with, making the process seamless and stress-free. I highly recommend this collision center!
January 2025
Lily is amazing!!! She was helpful, patient and communicative. She is a gem!