Pines Ford Parts is a well-structured and easy to navigate dealership. Staff members are consistently described as friendly, efficient, amicable, attendant, and professional. The mechanics work swiftly and take pride in restoring vehicles to their original condition. Customers report always having excellent luck here and would not trust anyone else with their vehicle. The service and price are always reasonable. The dealership honors existing service contracts and points from Ford-branded credit cards, and they accommodate customers even without a service appointment. They provide thorough inspections with printouts and complete routine maintenance alongside repairs. Convenience is a highlight, with the ability to get a car serviced and returned the same day. They also arrange rideshares to and from the dealership for customer convenience. While one reviewer did not notice a service lounge, overall experiences are positive. The business has shown notable improvement, with management making effective changes that customers appreciate. Many customers state they will return for service and recommend that Ford owners get their car serviced at this dealership.
Today I am at Pines Ford Lincoln, and I have to say that Felix Acosta are has taken care of me very well. He’s a very good part consultant . I bought some parts from him . very friendly, very nice man I was very comfortable with him. Please give him a raise. He did a great job taking care of me.
April 2024
The dealership layout is well-structured and easy to navigate. Staff members are friendly and efficient. Finally, the mechanics work swiftly, taking pride in restoring your vehicle to its original conditions!
June 2023
Dave the parts manager always gives me the best motorcraft parts and the best service
