TD Bank, known as America's Most Convenient Bank, ranks among the top ten largest banks in the U.S. It serves over 8 million customers with a wide range of retail, small business, and commercial banking services across more than 1,200 locations in the Northeast, Mid-Atlantic, Metro D.C., the Carolinas, and Florida. The bank is headquartered in Cherry Hill, N.J. Customer experiences at TD Bank vary, particularly at the Pines & University location, where many praise the staff for their outstanding service. Reviewers highlight employees such as Diana Rios, Drew Allen, and David Padron for their excellent assistance in setting up accounts and providing personalized attention. Many customers express appreciation for the accommodating and friendly nature of the staff. Some reviews, however, mention concerns about service inconsistencies, particularly referencing a negative experience with a staff member at another branch. Despite mixed reviews, the overall sentiment leans towards satisfaction, with several customers noting that the staff's commitment to service and attention to detail stand out. The bank's reputation for convenience and its range of banking products make it a popular choice for many customers in the region.
The girl who helped me at the counter (a little past 5pm) was very very kind and helpful. everyone at this location seems to be very kind and welcoming (:
March 2026
First time visiting here. We usually go to fort lauderdale. Marjan was exceptionally kind and helpful. I will continue our business here for the great service.
August 2025
Danny went out of his way to help us. We were about to fly out and he stayed late and made sure we were all set!
