United States Postal Service
USPS,
Post Offices,
Shipping Centers,
Mailbox CentersHours:
12590 Pines Blvd, Pembroke Pines FL 33027 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address, processing and delivering 47% of the world's mail. With over 30,000 retail locations, USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. The post office located at 12590 Pines Blvd is a rather large facility in the back area of a strip mall. Customers have reported a pleasant experience, with friendly and helpful staff, even during busy times. The clerks are described as courteous, professional, and going above and beyond to assist customers, even with complicated packages. While there can be long lines, the customer service is often praised, with the staff efficiently handling multiple tasks simultaneously. However, some customers have noted that there is only one person attending to the customers, which can lead to frustration during busier periods. The USPS is aware of these concerns and encourages customers to provide feedback through the customer satisfaction survey or by contacting the 800 number on their receipt, as this can help address any unacceptable behavior or service issues.
Most Recent Reviews
April 2026
Karla was helped me pick the most economical option for me shipping a gift to a friend. She was very kind and helpful. The facility was clean and well stocked, they helped multiple customers in a quick and efficient manner and they had lots of stamp designs to choose from.
January 2026
I visited the USPS office yesterday and had an excellent experience. I was assisted by Ms. Giselle, who was very professional, kind, and efficient. The service was extremely fast—I spent no more than five minutes in the office. Congratulations to the team for such outstanding customer service.
January 2026
I thought this post office closed at 5pm so I speeding to get there. When I arrived the line was short and moving fast. I was helped by Ingram Derilma she was so professional and helpful. One of the best experiences I've had in any post office. Great Service with a big friendly Smile. Thanks Ingram keep up the great...
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- Pembroke Pines, Florida
