I recently was in contact with Courtney Carpenter at the main branch. Courtney was very helpful, and efficient throughout the process. We spoke both by email and phone, and she was courteous and polite in both. It was a smooth process and Courtney was great to deal with.
April 2025
I really appreciate Ms. Carpenter's professionalism, attention to detail & responsive communication. Courtney saved me $1000 by offering me a better warranty product. Thank you.
February 2025
Courtney Carpenter in the lending center consistently provides outstanding service. She is very responsive and takes the stress out of the loan process.
Loyalty, Trust, and Community are the attributes that live at the heart of our credit union, your trusted not-for-profit financial institution for almost 100 years. As a certified Community Development Financial Institution (CDFI), we reinvest our earnings to help our members by offering reduced loan rates and higher savings yields. LOYALTY CU goes beyond banking, embodying the credit union spirit of people helping people since 1936. Join us where You Belong®! LOYALTY CU serves the citizens of Escambia, Santa Rosa, Okaloosa, Walton, Washington, Bay, Calhoun, Gulf, Liberty, Franklin, Gadsden, Leon, Wakulla, Jefferson, and Duval counties. Visit our Home Office in Pensacola today!
