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March 2024 by Ebony Blessedchild
Rudy the customer service guy was so helpful with his customer service skills..But all around as a business is good but the price of my unit jumped up extremely high after i was promised that i would be grandfathered in because i had my unit before the new company took over!
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March 2024 by W.C.O.D STUDIOS GAMING
Very nice!
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March 2024 by Patty Wilson
Excellent experience. Customer service was superior! Store manager, Rudy, a pleasure to work with. Clean, efficient, easy to access
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March 2024 by Katryn Trosen
I was greeted by Rudy the manager. He was helpful in helping me choose the right size spase for my belongings.He explained what I needed to do to access my belongings. The facility was spotless and I was impressed by the cleanliness of the facility. Thanks Rudy
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March 2024 by James D
This Extra Space Storage facility is Top-Notch! The grounds and building are very clean. Between that and the security systems I felt like my property and self were safe. The Staff were Max'd Professional, Brittany made me feel like a valued customer. I will and do recommend this location to all.
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March 2024 by Lisa Brown
Rudy took excellent care of me and my family and was very quick!!
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March 2024 by Ed Green
Very easy to set up online, but next time I will go in to finish signing ? once receiving the code and gaining building access, everything else was easy...moving carts and large elevators ??♂️????
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March 2024 by Jamie Ross
In searching for a storage facility for the company I work for, I had two pleasant experiences at Extra Space. First I encountered Brittany while shopping around and she left a great impression and was very personable and welcoming. Once we decided to rent with Extra Space, Rudy took care of us. He was friendly and had answers for all of our questions. It's a great fit for my company because of the unit size, the space that trucks can move in and out of, ease of access, cleanliness and direct and consistent communication with the front office.
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March 2024 by AB
Rudy was so informative and helpful! Happy to now have a unit with Extra Space Storage!
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December 2023 by Tiffany Lands
I was shocked to see an increase in my monthly payments without warning but the manager helped me adjust the payments to help me out since the jump was so large, especially since I was told my price would be locked in when I initially signed the agreement. Thank so much.
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December 2023 by Tiff Taylor
It’s a very clean facility. I wish the floors were posted more clearly outside for unloading. When renting a unit I would have liked to been able to selected a floor. Overall I would definitely recommend this facility to others.
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December 2023 by CoolCeCe 2006
I have had the luxury to experience Rudy’s superb customer service. Rudy goes over and beyond to assist with any questions or concerns the customer may have. I’ve had nothing but great customer service from the staff located at 5060 N Palafox St. Pensacola, FL 32505
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November 2023 by Kenn Franklin
Rudy was extremely nice & extremely helpful .. i highly recommend!!!!! he made my process was extremely smooth & easy .
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November 2023 by Jimmy Saunders
Best price in town, easy in and out with the elevator and new carts, nice facility, water fountains, you name it. Great staff!
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October 2023 by Brezzi Williams
They were great quick and straight to the point….they even gave me a discount and kept me on the same floor as my first unit!!! Great place
