Extra Space Storage at 5060 N Palafox St in Pensacola, FL offers a wide range of storage options, including climate-controlled units, with easy electronic gate access and parking. The facility is clean, well-maintained, and features security measures like an on-site manager, wide drive aisles, and ADA compliance. Customers appreciate the helpful and friendly staff, especially Brittany, who is known for her excellent customer service, patience, and knowledge of rates and options. Many reviews highlight how Brittany made the process smooth and easy, showing units beforehand and providing great rates, which eased frustrations. The facility also offers elevator access, WiFi, deliveries, and a military discount. Customers feel comfortable and confident storing their belongings here because of the professional, clean environment and the staff's commitment to service. Overall, Extra Space Storage is recommended for its hassle-free experience, security, and staff dedication to helping customers find the right storage solution.
She’s very good at her job. She’s hardworking, reliable, and always makes sure things get done the right way. She has a great attitude, works well with everyone, and you can always count on her to give her best effort.
June 2026
One of the cleanest self storage places I've seen in Pensacola. I have been inside over 7 other properties and this is #1! I came for the price, I will stay for the service and atmosphere. Brittany, the manager, is extremely helpful, personal and professional in managing this property. Great job!
May 2026
Had a great experience with Extra Space Storage in Pensacola at the Brent location. The front desk was always very kind and professional. Also, we needed to move to a bigger unit and they made it so easy! Highly recommend!
