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“First time at this location-it won’t be my last. I went in today to upgrade my phone. I had a great experience with Daden. He made the upgrade process so easy and fast. I was done with the entire process in about an hour. He was kind, knowledgeable, and professional. I am happy with my new phone and very pleased with the excellent service Daden provided.”
“Brian was really nice and helpful while I was making the transition from Tmobile to Verizon. Him and another associate were really knowledgeable on the products that I bought. Overall this is a fantastic Verizon wireless location to go to for really good customer service!!”
“I first visited the store on Davis Highway Pensacola and Ms. Lela(I hope I am spelling her name right) was thoughtful enough to write down the address of the store that had the phone I wanted in stock and give me their phone number. Everyone was very kind and polite!”
“I stopped into this modern cellular retail shop during my travels to pick up a few essential tech accessories for the road and sort out some international data roaming questions. The store interior is clean, spacious, and well-organized, with interactive displays featuring all the latest smartphones, tablets, and smartwatches. The staff members were polite and greeted me as soon as I walked through the door. A helpful representative took the time to review my account options and ensured my device was properly configured for my upcoming travels. My only minor critique is that there was a brief wait to speak with an agent since it was a busy afternoon, but the service itself was efficient and professional. It is a reliable and helpful stop to handle all your mobile connectivity needs while traveling.”
“If you live in Pensacola take the extra minutes drive to get top tier service even while being busy and internet connection issues. Things would have been period not other issues that was out of control of the store. Everyone from store manager and district manager were excellent on all levels. Dominique’s help my family and I through all difficulties and remained patient throughout the whole process. He was determined make sure we had all our devices before we left. He above and beyond to make sure that all our account but also that we were happy as well. That speaks volumes and truly means a lot to our family. Thank you to everyone once and again.”
“Visited Brandon at the AT&T store on Bayou Blvd in Pensacola, FL. He was very professional and thorough. He took the time to explain things to me and asked if I had any questions. Very pleased.”
“Miss Myra,
Thank you so much for all your help transferring my phone service from Verizon to Cricket. I really appreciate your patience, kindness, and the time you took to make sure everything was set up the right way. It made the whole process a lot less stressful for me. Wishing you a wonderful holiday season filled with peace, joy, and blessings.”
“Angel and Ella(?) were absolutely incredible in getting my old phone switched over to my new phone. They definitely deserve a raise! They were busy from the time I got there until the time I left. They acknowledged each customer that walked through the door. They were polite, knowledgeable and engaged in conversation with each customer. I’ve been a customer with Verizon for at least 3 years and will continue to come back. Great customer service goes a long way! Thank you so much!! Cheers!”
“Celeste was kind, courteous, professional and very knowledgeable. She answered all my questions confidently and got my new phone completely set up. This store is the BEST!”
“What great people is there super I really appreciate it. Everyone supposed to be go and see the store. The people is so nice unhelpful I really appreciate.?❤️”
“Chris, she is amazing. She helped me get things straightened out with my transfer of 5 accounts from a different wireless company. She even got some weird thing with my phone fixed too. You can’t ask for better with Chris.”
“Been coming to this store for 5 years. Never had an issue from anyone there. My sales rep sacino is always awesome. Ready to help when I need it. Super efficient. Always takes the time to explain things and get me a deal. GIVE THIS MAN THE GOLDEN STAR.”
“Heather handled my phone upgrade today with so much grace despite so many difficulties with Breadpay. Kudos to her, she made sure we got out the door with our purchase no matter how long it took!”
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“This was the fifth time that someone in our family has worked with Grant and he is consistently superlative in every way. This particular time was kind of a short-fuse situations since my employer is changing to only support ios devices, so I had to move to one quickly. He was extremely helpful and candid and thorough.”