PODS Moving & Storage offers flexible and convenient storage and moving solutions with contactless delivery and pick-up. Customers can choose from various portable containers, making it easy to store belongings during renovations, move across the city or across the country, or keep items in secure facilities. The company's service network covers North America, and it is known for its award-winning customer service. Reviewers highlight the professionalism of the delivery and pickup teams, with one praising a driver for their exceptional effort and attitude. However, some mention frustrations with the administrative process, including difficulties with billing, payments, and communication. One customer experienced issues with the collections process after a payment problem, which negatively impacted their perception of the company. Despite this, many appreciate the overall service, noting the courteousness of staff and flexibility in changing delivery details. Access to the containers is limited and not available at all times, but the service remains a popular, cost-effective alternative to full-service movers. Customers find the process involves more work but offers good value. Drivers are generally friendly and willing to go the extra mile to ensure a positive experience. Overall, PODS provides a reliable, flexible solution for storage and moving needs, with a focus on customer satisfaction despite some administrative challenges.
Very professional and courteous. very prompt with pick up and delivery.
December 2025
Stored our household for almost a year with PODS while we moved out of state and had a house built. Our stuff arrived in perfect condition…drivers were friendly and helpful … not one issue!! Pricing was reasonable 5 stars!!!
November 2025
Awesome experience from start to finish! Highly recommend!!
