PODS Moving & Storage offers flexible and convenient storage and moving solutions with contactless delivery and pick-up. Customers can choose from various portable containers, making it easy to store belongings during renovations, move across the city or across the country, or keep items in secure facilities. The company's service network covers North America, and it is known for its award-winning customer service.
Reviewers highlight the professionalism of the delivery and pickup teams, with one praising a driver for their exceptional effort and attitude. However, some mention frustrations with the administrative process, including difficulties with billing, payments, and communication. One customer experienced issues with the collections process after a payment problem, which negatively impacted their perception of the company. Despite this, many appreciate the overall service, noting the courteousness of staff and flexibility in changing delivery details.
Access to the containers is limited and not available at all times, but the service remains a popular, cost-effective alternative to full-service movers. Customers find the process involves more work but offers good value. Drivers are generally friendly and willing to go the extra mile to ensure a positive experience. Overall, PODS provides a reliable, flexible solution for storage and moving needs, with a focus on customer satisfaction despite some administrative challenges.
Drivers did an excellent job. But the delivery was delayed at the last minute by a day the evening before the scheduled drop off. I had to argue on the phone during the evening to no avail! Somehow the driver called me to say he was the way on the promise date. No heads up from the office.
September 2026
PODS gave me a great deal for moving across country. Nothing was broken. All the employees had great communication and were on time. It was a super smooth and pretty seamless process that made moving much simpler and doable. Highly recommend!
August 2026
Troy delivered my pod this morning. He was exceptional as a representative of your company and as human being. Enjoyed Troy , GREAT
