Quest Diagnostics Pensacola Bayou

Medical Labs
Hours: Quest Diagnostics Pensacola Bayou offers a variety of lab testing services, including routine blood tests, urine drug screens, pediatric specialty tests, glucose tolerance tests, and wellness screenings. The location now provides COVID-19 antibody testing by appointment, though it is not available for patients with COVID-19 symptoms within the last 10 days. Face coverings are required at all times inside the facility. Conveniently situated across from Target and Winn Dixie in the Bayou Corporate Center, the lab emphasizes prompt service, with appointments recommended to ensure quicker visits. Customers can schedule appointments and view results through the "My Quest" app, which is highly recommended for ease of use. The staff at this location are praised for being professional, personable, and respectful. Many reviewers mention positive experiences with phlebotomists, highlighting their friendly demeanor and painless, first-stick blood draws. Patients appreciate the cleanliness of the lobby and lab areas, as well as the promptness of service—often being called back within five minutes of arrival. The check-in process via the web link prior to appointments is also noted as smooth. However, some concerns are raised about the chain of custody process for specimen collection, with one reviewer expressing discomfort over specimen handling procedures and verification steps. Despite this, overall, the clinic provides efficient, respectful, and professional service for a wide range of lab testing needs.

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