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March 2024 by Joseph Walker
Would not accept a box of batteries due to a label on the box. UPS delivered the box of batteries. I ship this same product in the same box via UPS on a regular occasion. Just not at this terribly managed store. The owner was dismissive of any consideration. UPS should disassociate. Go to any other UPS store. The store a few minutes west by Publix is a fantastic location with outstanding service.
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February 2024 by charlotte Schwartz
Easy drop off and friendly employees
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January 2024 by Kime Newton
They are quick, never have any issues getting it to where it needs, people don't talk much but are very friendly and make sure you understand how the shipping works.
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January 2024 by Marcia G. “RetiredChick” Dees
I normally didn't like to return items due to the hassle, but The UPS store makes it hassle free returning Amazon items.
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December 2023 by Jacob Stewart
Go to the one by Publix. This location is always trying to charge for things the other one never ever does.
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October 2023 by Sheri Chivington
They were so nice!! When you come into the store, they greet you with a smile and ask you how they can help you!!! They packed all of my gift bags in a smaller box than I would have used which saved me money! Also, they put all of my gift bags in a plastic bag to protect them during shipping! They go above and beyond to make sure that their customers are satisfied with their shipping experience:)
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October 2023 by heath bagwill
Go to any other ups store. Janice at this store which is apparently is the owner acted like she would go out of business for having to use about 10” of packing tape. Very rude and honestly runs a very unprofessional store.
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July 2023 by Kathryn Whetstone
Twice this store has lost phones being shipped back to Sprint. Everything else we ship is fine but both phones disappeared and one of those phones sprint made us continue paying for, for over a year. The service as well. And miraculously the tracking number the store gives you, will never work. Do not ship important things from here.
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April 2023 by Amanda A
We pulled up as the lady was locking up. Without hesitation, the woman offers to ship our package and welcomes my husband in to take care of his shipping needs. Not only did she give exceptional customer service, but she also did it, with a guest first attitude that you don't see often.
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January 2023 by Mmcorr
The service here has always been great for me. Sometimes I have to wait in line but it usually moves quickly. The employees are always sweet and fun. Keep up the good work!
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October 2022 by Tammy Gipson
The service here has always been great for me. Sometimes I have to wait in line but it usually moves quickly. The employees are always sweet and fun. Keep up the good work!
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September 2022 by Robin Turner
I only put one star because I had to for this to post. I went into the store & the employee asked if she could help me & she started to then went to other customers& omitted my appearance. She was rude & I didn't appreciate how I was treated. I will never go back to this location. I will drive further to receive better customer service.
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August 2022 by Herschel Williams
Horrible place to have a P.O. Box that wait days to put mail in boxes. I have had mail that was dated two weeks back . Will use the postal P.O. Box for now on
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August 2022 by Dave McNamara
Quick in and out to drop off an Amazon return, staff was helpful.
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June 2022 by Tonya Olshaw
Received the best customer service I've had in a LONG time!! AC and Janice are top notch. They truly went above and beyond to help me ship a package back to Amazon that was super large and heavy!! AC actually came to my vehicle and brought the item into the store for me, squeezed it down, got it into a box (no clue how), taped it up, and got it all ready for shipment. Unbelievable!! They were so friendly and made my visit completely painless. Don't hesitate to visit this location. Great people and incredible service!! Thank you both for being awesome! I am a forever customer!
